Customer Service Representative Jobs in Benton Harbor, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- South Haven, MI (20 miles from Benton Harbor, MI)
- 1 day ago
- South Haven, MI (20 miles from Benton Harbor, MI)
- 1 day ago
About Us: At Phoenix Road Animal Hospital, we believe in delivering exceptional veterinary care with compassion, respect, and a personalized touch. As a cornerstone of the South Haven community,...
Job Type Full-time Description Title: Customer Care Agent / Warehouse Associate Reports To: General Manager Summary: This position is responsible for interacting with customers to provide...
Acquisition Customer Service Associate Part Time
- Eau Claire, MI (8 miles from Benton Harbor, MI)
- 10 days ago
- Eau Claire, MI (8 miles from Benton Harbor, MI)
- 10 days ago
Overview ACQUISITION - CUSOTMER SERVICE ASSOCIATE PART TIME (CASHIER) PART-TIME HOURS + DENTAL AND VISION COVERAGE Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store...
Customer Service Representative - Patient Registration
- Dowagiac, MI (14 miles from Benton Harbor, MI)
- 14 days ago
- Dowagiac, MI (14 miles from Benton Harbor, MI)
- 14 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Acquisition Customer Service Associate Full Time
- South Haven, MI (20 miles from Benton Harbor, MI)
- 30+ days ago
- South Haven, MI (20 miles from Benton Harbor, MI)
- 30+ days ago
Overview ACQUISITION CUSTOMER SERVICE ASSOCAITE (CASHIER) FULL TIME HOURS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were family-owned...
Bilingual Customer Account Representative
- Niles, MI (19 miles from Benton Harbor, MI)
- 45+ days ago
- Niles, MI (19 miles from Benton Harbor, MI)
- 45+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Teller (Client Services Representative), St. Joseph Hilltop Banking Center, St. Joseph, MI
- Saint Joseph, MI (7 miles from Benton Harbor, MI)
- 45+ days ago
- Saint Joseph, MI (7 miles from Benton Harbor, MI)
- 45+ days ago
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...
Customer Service Representative
- Niles, MI (19 miles from Benton Harbor, MI)
- 60+ days ago
- Niles, MI (19 miles from Benton Harbor, MI)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Part-Time Retail Sales Associate
- Saint Joseph, MI (7 miles from Benton Harbor, MI)
- 60+ days ago
- Saint Joseph, MI (7 miles from Benton Harbor, MI)
- 60+ days ago
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...
Customer Service Rep(01144) - 5930 Cleveland Ave.
- Stevensville, MI (12 miles from Benton Harbor, MI)
- 90+ days ago
- Stevensville, MI (12 miles from Benton Harbor, MI)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01248) - 2080 Niles Rd. #100
- Saint Joseph, MI (7 miles from Benton Harbor, MI)
- 90+ days ago
- Saint Joseph, MI (7 miles from Benton Harbor, MI)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Responsive recruiter We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships...
Demographic Data for Benton Harbor, MI
Moving to Benton Harbor, MI? Find some basic demographic data about Benton Harbor, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Benton Harbor, MI
Highest Education Level
Customer Service Representatives in Benton Harbor, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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