Customer Service Representative Jobs in Bay City, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(01196) - 4041 Euclid Avenue
- Bay City, MI
- 10 hours ago
- Bay City, MI
- 10 hours ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Rep(01238) - 2804 Rodd St.
- Midland, MI (20 miles from Bay City, MI)
- 1 day ago
- Midland, MI (20 miles from Bay City, MI)
- 1 day ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Saginaw, MI (13 miles from Bay City, MI)
- 2 days ago
- Saginaw, MI (13 miles from Bay City, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Donor Support Technician
- Saginaw, MI (13 miles from Bay City, MI)
- 4 days ago
- Saginaw, MI (13 miles from Bay City, MI)
- 4 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
We are looking for Customer Service Representatives to support inbound calls and walk up customer inquiries at Bay City, MI toll booths....
Retail Customer Service Specialist
- Saginaw, MI (13 miles from Bay City, MI)
- 10 days ago
- Saginaw, MI (13 miles from Bay City, MI)
- 10 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Account Representative
- Midland, MI (20 miles from Bay City, MI)
- 12 days ago
- Midland, MI (20 miles from Bay City, MI)
- 12 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
Retail Customer Service Cashier
- Bridgeport, MI (19 miles from Bay City, MI)
- 20 days ago
- Bridgeport, MI (19 miles from Bay City, MI)
- 20 days ago
Req ID: 459016 Address: 6560 Dixie HWY Bridgeport, MI, 48722 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Part-Time Customer Service Representative (Flexible Schedule, On Site)
- Saginaw, MI (13 miles from Bay City, MI)
- 30+ days ago
- Saginaw, MI (13 miles from Bay City, MI)
- 30+ days ago
Service Representative (CSR) at Morley in Saginaw, Michigan, you'll: Lend a helpful hand and empathic ear to customers with general questions about their health insurance plans Help register members...
We are looking for Customer Service Representatives to support inbound calls and walk up customer inquiries at Bay City, MI toll booths....
Retail Customer Service Associate
- Saginaw, MI (13 miles from Bay City, MI)
- 45+ days ago
- Saginaw, MI (13 miles from Bay City, MI)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Bridgeport, MI (19 miles from Bay City, MI)
- 45+ days ago
- Bridgeport, MI (19 miles from Bay City, MI)
- 45+ days ago
Customer Service Technician Amigo Mobility International, Inc. has been an expert in mobility since 1968. Our family-owned business has grown to include four product lines Healthcare,...
CLUB Customer Service Outfitter
- Saginaw, MI (13 miles from Bay City, MI)
- 45+ days ago
- Saginaw, MI (13 miles from Bay City, MI)
- 45+ days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Demographic Data for Bay City, MI
Moving to Bay City, MI? Find some basic demographic data about Bay City, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bay City, MI
Highest Education Level
Customer Service Representatives in Bay City, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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