Customer Service Representative Jobs in Atlas, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 36 Jobs

Customer Service Team Member

  • Orion, MI (19 miles from Atlas, MI)
  • 1 day ago
  • Orion, MI (19 miles from Atlas, MI)
  • 1 day ago

Store - DET-ORION TOWNSHIP, MI Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...

Customer Service - Self Storage Manager

  • Flint, MI (9 miles from Atlas, MI)
  • 2 days ago
  • Flint, MI (9 miles from Atlas, MI)
  • 2 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

  • Genesee, MI (12 miles from Atlas, MI)
  • 2 days ago
  • Genesee, MI (12 miles from Atlas, MI)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Fenton, MI (15 miles from Atlas, MI)
  • 3 days ago
  • Fenton, MI (15 miles from Atlas, MI)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Flint, MI (9 miles from Atlas, MI)
  • 4 days ago
  • Flint, MI (9 miles from Atlas, MI)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Flint, MI (9 miles from Atlas, MI)
  • 4 days ago
  • Flint, MI (9 miles from Atlas, MI)
  • 4 days ago

... Taylor Drive, Flint, Michigan 48507 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play...

Customer Service - Donor Support Technician

  • Flint, MI (9 miles from Atlas, MI)
  • 4 days ago
  • Flint, MI (9 miles from Atlas, MI)
  • 4 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Rep(01219) - 3520 W Vienna Rd

  • Clio, MI (18 miles from Atlas, MI)
  • 5 days ago
  • Clio, MI (18 miles from Atlas, MI)
  • 5 days ago

Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service Specialist

  • Fenton, MI (15 miles from Atlas, MI)
  • 9 days ago
  • Fenton, MI (15 miles from Atlas, MI)
  • 9 days ago

Customer Service Specialist Job Poster : Jobs Skills:Customer Service | Location: Fenton, Michigan, United States Of America Views:3 Customer Service Representative provides maximum customer satisfaction...

Medical Screener - Reception Technician (Customer Service)

  • Pontiac, MI (22 miles from Atlas, MI)
  • 9 days ago
  • Pontiac, MI (22 miles from Atlas, MI)
  • 9 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Area Customer Experience Specialist - Rochester Hills

  • Rochester Hills, MI (24 miles from Atlas, MI)
  • 15 days ago
  • Rochester Hills, MI (24 miles from Atlas, MI)
  • 15 days ago

Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during...

Remote Work

Pharmacy Customer Service Associate

  • Commerce Twp, MI (24 miles from Atlas, MI)
  • 16 days ago
  • Commerce Twp, MI (24 miles from Atlas, MI)
  • 16 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Member Service Representative

  • Flint, MI (9 miles from Atlas, MI)
  • 18 days ago
  • Flint, MI (9 miles from Atlas, MI)
  • 18 days ago

Job Type Full-time Description Job Title: Member Service Representative Reports to: Branch Manager Hours per Week: 38 Hourly Position Pay: $18-$20 Company Summary: Welcome to Financial Plus Credit...

Part time office/customer service

  • Waterford Township, MI (18 miles from Atlas, MI)
  • 20 days ago
  • Waterford Township, MI (18 miles from Atlas, MI)
  • 20 days ago

Driving school in Waterford looking for part time (late afternoons preferred) office support for record keepimg, administrative and customer service functions.

Customer Service team Member - Full-time

  • Fenton, MI (15 miles from Atlas, MI)
  • 23 days ago
  • Fenton, MI (15 miles from Atlas, MI)
  • 23 days ago

Store - Fenton, MI Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Atlas, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Atlas, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Atlas, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »