Customer Service Representative Jobs in Allegan, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- HermanMiller
- Zeeland, MI (23 miles from Allegan, MI)
- 1 day ago
- HermanMiller
- Zeeland, MI (23 miles from Allegan, MI)
- 1 day ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...
- Grandville, MI (24 miles from Allegan, MI)
- 2 hours ago
- Grandville, MI (24 miles from Allegan, MI)
- 2 hours ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Acquisition Customer Service Associate Full Time
- Mattawan, MI (20 miles from Allegan, MI)
- 1 day ago
- Mattawan, MI (20 miles from Allegan, MI)
- 1 day ago
Overview ACQUISITION CUSTOMER SERVICE ASSOCAITE (CASHIER) FULL TIME HOURS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were family-owned...
Customer Service Representative
- Byron Center, MI (19 miles from Allegan, MI)
- 3 days ago
- Byron Center, MI (19 miles from Allegan, MI)
- 3 days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Pharmacy Customer Service Associate
- Wyoming, MI (24 miles from Allegan, MI)
- 4 days ago
- Wyoming, MI (24 miles from Allegan, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Kalamazoo, MI (23 miles from Allegan, MI)
- 4 days ago
- Kalamazoo, MI (23 miles from Allegan, MI)
- 4 days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Representative - Kalamazoo, MI
- Kalamazoo, MI (23 miles from Allegan, MI)
- 4 days ago
- Kalamazoo, MI (23 miles from Allegan, MI)
- 4 days ago
Our Customer Service Representatives build as many reports as they do relationships with our customers and sales reps around the state! Eat. Sleep. Greet....
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Bilingual Customer Service Specialist (Spanish and English)
- Kalamazoo, MI (23 miles from Allegan, MI)
- 12 days ago
- Kalamazoo, MI (23 miles from Allegan, MI)
- 12 days ago
The individual selected for this role will be expected to work at Store #1778, located at: 5212 E ML Avenue Kalamazoo, MI 49048. Customer Service Specialists work closely with wholesale and retail...
- Wyoming, MI (24 miles from Allegan, MI)
- 14 days ago
- Wyoming, MI (24 miles from Allegan, MI)
- 14 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Holland, MI (21 miles from Allegan, MI)
- 15 days ago
- Holland, MI (21 miles from Allegan, MI)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Loss Prevention Customer Service Associate I
- Grandville, MI (24 miles from Allegan, MI)
- 18 days ago
- Grandville, MI (24 miles from Allegan, MI)
- 18 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Airport Agent - Ramp and Customer Service
- Kalamazoo, MI (23 miles from Allegan, MI)
- 19 days ago
- Kalamazoo, MI (23 miles from Allegan, MI)
- 19 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Lead Customer Service Representative, Full or Part Time
- Kalamazoo, MI (23 miles from Allegan, MI)
- 19 days ago
- Kalamazoo, MI (23 miles from Allegan, MI)
- 19 days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
CLUB Customer Service Outfitter - Part Time
- Grandville, MI (24 miles from Allegan, MI)
- 20 days ago
- Grandville, MI (24 miles from Allegan, MI)
- 20 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Demographic Data for Allegan, MI
Moving to Allegan, MI? Find some basic demographic data about Allegan, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Allegan, MI
Highest Education Level
Customer Service Representatives in Allegan, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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