Customer Service Representative Jobs in Alanson, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Harbor Springs, MI (18 miles from Alanson, MI)
- 4 days ago
- Harbor Springs, MI (18 miles from Alanson, MI)
- 4 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Petoskey, MI (9 miles from Alanson, MI)
- 5 days ago
- Petoskey, MI (9 miles from Alanson, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & Sales Specialist. Job in Petoskey Gr8Jobs
- Petoskey, MI (9 miles from Alanson, MI)
- 11 days ago
- Petoskey, MI (9 miles from Alanson, MI)
- 11 days ago
Overview Are you ready to roll up your sleeves and be the heart of your store? Our Sales Associates do more than just run a register - they keep our stores clean, inviting, and running smoothly...
Customer Service Associate Part Time
- Petoskey, MI (9 miles from Alanson, MI)
- 11 days ago
- Petoskey, MI (9 miles from Alanson, MI)
- 11 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Showroom Customer Service Representative
- Petoskey, MI (9 miles from Alanson, MI)
- 13 days ago
- Petoskey, MI (9 miles from Alanson, MI)
- 13 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Retail Loss Prevention Customer Service Associate I
- Petoskey, MI (9 miles from Alanson, MI)
- 17 days ago
- Petoskey, MI (9 miles from Alanson, MI)
- 17 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Pharmacy Customer Service Associate
- Petoskey, MI (9 miles from Alanson, MI)
- 20 days ago
- Petoskey, MI (9 miles from Alanson, MI)
- 20 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Petoskey, MI (9 miles from Alanson, MI)
- 20 days ago
- Petoskey, MI (9 miles from Alanson, MI)
- 20 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate with Deli Full Time
- Harbor Springs, MI (18 miles from Alanson, MI)
- 30+ days ago
- Harbor Springs, MI (18 miles from Alanson, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI (CASHIER) Full-Time Hours + Competitive Benefit Package Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate Part Time Overnight
- Harbor Springs, MI (18 miles from Alanson, MI)
- 30+ days ago
- Harbor Springs, MI (18 miles from Alanson, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Customer Service Associate Full Time
- Boyne City, MI (20 miles from Alanson, MI)
- 45+ days ago
- Boyne City, MI (20 miles from Alanson, MI)
- 45+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate with Deli Part Time
- Cheboygan, MI (17 miles from Alanson, MI)
- 45+ days ago
- Cheboygan, MI (17 miles from Alanson, MI)
- 45+ days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Branch Customer Service Representative
- Cheboygan, MI (17 miles from Alanson, MI)
- 60+ days ago
- Cheboygan, MI (17 miles from Alanson, MI)
- 60+ days ago
Overview Branch Customer Service Representative Full-time hours + Competitive Benefit Package Position based out of Cheboygan, Michigan Responsibilities Why Blarney Castle?...
- Petoskey, MI (9 miles from Alanson, MI)
- 90+ days ago
- Petoskey, MI (9 miles from Alanson, MI)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Arona - sales, customer service, management, retentions, driver
- Petoskey, MI (9 miles from Alanson, MI)
- 90+ days ago
- Petoskey, MI (9 miles from Alanson, MI)
- 90+ days ago
Give us a Year We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it...
Demographic Data for Alanson, MI
Moving to Alanson, MI? Find some basic demographic data about Alanson, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Alanson, MI
Highest Education Level
Customer Service Representatives in Alanson, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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