Customer Service Representative Jobs in Adrian, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-11 of 11 Jobs

CLUB Customer Service Outfitter - Part Time

  • Dundee, MI (20 miles from Adrian, MI)
  • 19 hours ago
  • Dundee, MI (20 miles from Adrian, MI)
  • 19 hours ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Account Representative

  • Wauseon, OH (22 miles from Adrian, MI)
  • 6 days ago
  • Wauseon, OH (22 miles from Adrian, MI)
  • 6 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Team Member - Holland, OH (OH0717)

  • Holland, OH (23 miles from Adrian, MI)
  • 25 days ago
  • Holland, OH (23 miles from Adrian, MI)
  • 25 days ago

Job Details Job Location : Holland, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...

Retail Customer Service Cashier

  • Milan, MI (24 miles from Adrian, MI)
  • 45+ days ago
  • Milan, MI (24 miles from Adrian, MI)
  • 45+ days ago

Req ID: 459799 Address: 14137 Plank Road Milan, MI, 48160 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Blood Collection Staff - Customer Service

  • Saline, MI (21 miles from Adrian, MI)
  • 45+ days ago
  • Saline, MI (21 miles from Adrian, MI)
  • 45+ days ago

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...

Seasonal Retail Sales Associate

  • Adrian, MI
  • 60+ days ago
  • Adrian, MI
  • 60+ days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Rep(01114) - 1113 W Beecher St

  • Adrian, MI
  • 60+ days ago
  • Adrian, MI
  • 60+ days ago

Company Description Job Description We are looking for motivated individuals willing to work in a fast pace environment. Candidates must be willing to work weekends and nights. Must be able to...

Retail Customer Service Associate

  • Holland, OH (23 miles from Adrian, MI)
  • 45+ days ago
  • Holland, OH (23 miles from Adrian, MI)
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative

  • Clinton, MI (14 miles from Adrian, MI)
  • 60+ days ago
  • Clinton, MI (14 miles from Adrian, MI)
  • 60+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Rep(01107) - 401 E Michigan Ave

  • Saline, MI (21 miles from Adrian, MI)
  • 60+ days ago
  • Saline, MI (21 miles from Adrian, MI)
  • 60+ days ago

Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of...

Nights &Closers: Customer Service / Cashier

  • Lambertville, MI (24 miles from Adrian, MI)
  • 90+ days ago
  • Lambertville, MI (24 miles from Adrian, MI)
  • 90+ days ago

Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...

Demographic Data for Adrian, MI

Moving to Adrian, MI? Find some basic demographic data about Adrian, MI below.


Local
National
41,315
833
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Adrian, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Adrian, MI offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Adrian, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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