Customer Service Representative Jobs in Yarmouth Port, MA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 33 Jobs

Customer Service Rep(03068) - 3821 Falmouth Rd

  • Barnstable, MA (3 miles from Yarmouth Port, MA)
  • 5 hours ago
  • Barnstable, MA (3 miles from Yarmouth Port, MA)
  • 5 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...

Customer Service Rep(03229) - 280 Route 130

  • Sandwich, MA (12 miles from Yarmouth Port, MA)
  • 9 hours ago
  • Sandwich, MA (12 miles from Yarmouth Port, MA)
  • 9 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Assistant

  • Plymouth, MA (24 miles from Yarmouth Port, MA)
  • 5 days ago
  • Plymouth, MA (24 miles from Yarmouth Port, MA)
  • 5 days ago

Customer Service Assistant Job Type: Permanent Job Sector: Unspecified Region: South West Location: Plymouth Salary Description: Competitive Posted: 16/06/2025 Recruiter: Compass Group Job Ref:...

Store Customer Service Specialist

  • East Falmouth, MA (18 miles from Yarmouth Port, MA)
  • 5 days ago
  • East Falmouth, MA (18 miles from Yarmouth Port, MA)
  • 5 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Payroll Customer Service - Client Success Representative

  • Plymouth, MA (24 miles from Yarmouth Port, MA)
  • 5 days ago
  • Plymouth, MA (24 miles from Yarmouth Port, MA)
  • 5 days ago

Job Type Full-time Description Are you looking to build a meaningful career? Are you great with technology and a strong communicator? We are looking to hire and train the newest expert on our team...

Remote Work

Customer Service Specialist I

  • Hyannis, MA (4 miles from Yarmouth Port, MA)
  • 11 days ago
  • Hyannis, MA (4 miles from Yarmouth Port, MA)
  • 11 days ago

SUMMARY: The Customer Service Specialist I ("Specialist") provides superior customer service by answering customer questions and assisting with issue resolution. The Specialist will assist in...

Customer Service Specialist I

  • Barnstable, MA (3 miles from Yarmouth Port, MA)
  • 12 days ago
  • Barnstable, MA (3 miles from Yarmouth Port, MA)
  • 12 days ago

Customer Service Specialist I The Cape Cod Five Cents Savings Bank United States, Massachusetts, Hyannis Jun 16, 2025 Description SUMMARY: The Customer Service Specialist I ("Specialist") provides...

Customer Service Coordiantor

  • Hyannis, MA (4 miles from Yarmouth Port, MA)
  • 12 days ago
  • Hyannis, MA (4 miles from Yarmouth Port, MA)
  • 12 days ago

Responsible for processing & tracking parts orders for both internal & external customers. Must be customer-focused & project a positive, professional image for SencorpWhite. Must have excellent...

Receptionist/Assistant Customer Service

  • Hyannis, MA (4 miles from Yarmouth Port, MA)
  • 13 days ago
  • Hyannis, MA (4 miles from Yarmouth Port, MA)
  • 13 days ago

Position Overview: We are looking for a friendly, dependable, & detail-oriented Receptionist/Assistant Customer Service Representative to join our team....

Bilingual Store Customer Service Specialist (Portuguese)

  • East Wareham, MA (22 miles from Yarmouth Port, MA)
  • 13 days ago
  • East Wareham, MA (22 miles from Yarmouth Port, MA)
  • 13 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate

  • Mashpee, MA (14 miles from Yarmouth Port, MA)
  • 13 days ago
  • Mashpee, MA (14 miles from Yarmouth Port, MA)
  • 13 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist l

  • Hyannis, MA (4 miles from Yarmouth Port, MA)
  • 13 days ago
  • Hyannis, MA (4 miles from Yarmouth Port, MA)
  • 13 days ago

The Customer Service Specialist I (\"Specialist\") provides superior customer service by answering customer questions & assisting with issue resolution. The Specialist will assist in establishing...

One Stop - Customer Service Assistant

  • Bourne, MA (18 miles from Yarmouth Port, MA)
  • 16 days ago
  • Bourne, MA (18 miles from Yarmouth Port, MA)
  • 16 days ago

About the role What is in it for you Job Description We're looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will...

Store Customer Service Specialist

  • Harwich, MA (8 miles from Yarmouth Port, MA)
  • 23 days ago
  • Harwich, MA (8 miles from Yarmouth Port, MA)
  • 23 days ago

Store Customer Service Specialist The Sherwin-Williams Company $19.00 - $19.00 Hourly United States, Massachusetts, Harwich Jun 06, 2025 This position is essential to the success of our retail...

Customer Service Rep(03094) - 484 Station Ave. Unit E

  • South Yarmouth, MA (3 miles from Yarmouth Port, MA)
  • 24 days ago
  • South Yarmouth, MA (3 miles from Yarmouth Port, MA)
  • 24 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Yarmouth Port, MA

Moving to Yarmouth Port, MA? Find some basic demographic data about Yarmouth Port, MA below.


Local
National
6,712
179
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Yarmouth Port, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Yarmouth Port, MA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Yarmouth Port, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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