Customer Service Representative Jobs in Winchendon, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- West Boylston, MA (24 miles from Winchendon, MA)
- 1 day ago
- West Boylston, MA (24 miles from Winchendon, MA)
- 1 day ago
We are now looking for a qualified Customer Service Representative to assist in the organization, management, and communication of customer requirements....
Customer Service Rep/Pizza Maker (Hudson) - Starting at $14 per hour
- Hollis, NH (24 miles from Winchendon, MA)
- 1 day ago
- Hollis, NH (24 miles from Winchendon, MA)
- 1 day ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
Customer Service Rep/Pizza Maker (Milford) - Starting at $14 per hour
- Brookline, NH (20 miles from Winchendon, MA)
- 1 day ago
- Brookline, NH (20 miles from Winchendon, MA)
- 1 day ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
Customer Service Rep/Pizza Maker (S. Nashua) - Starting at $14 per hour
- Hollis, NH (24 miles from Winchendon, MA)
- 2 days ago
- Hollis, NH (24 miles from Winchendon, MA)
- 2 days ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
- Milford, NH (22 miles from Winchendon, MA)
- 2 days ago
- Milford, NH (22 miles from Winchendon, MA)
- 2 days ago
Are you a motivated individual seeking a new and exciting opportunity? Do you want to work in a supportive environment with room to grow? Do you want great pay and benefits while also having a...
- Milford, NH (22 miles from Winchendon, MA)
- 2 days ago
- Milford, NH (22 miles from Winchendon, MA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Leominster, MA (16 miles from Winchendon, MA)
- 4 days ago
- Leominster, MA (16 miles from Winchendon, MA)
- 4 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.00-$17.25 hour and is...
- Athol, MA (9 miles from Winchendon, MA)
- 9 days ago
- Athol, MA (9 miles from Winchendon, MA)
- 9 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 433506 Address: USA-MA-Athol-150 New Athol Road Store Code: Store 08385 Management (7248526) Hannaford Supermarkets started out as a...
Assistant Customer Service Manager
- Keene, NH (24 miles from Winchendon, MA)
- 9 days ago
- Keene, NH (24 miles from Winchendon, MA)
- 9 days ago
Salary:** $15.00- $24.50 **SUMMARY** Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End...
Customer Service Representative
- Keene, NH (24 miles from Winchendon, MA)
- 10 days ago
- Keene, NH (24 miles from Winchendon, MA)
- 10 days ago
Customer Service Representative Call Center & Customer Service $ 22 - $ 25 / Hour location_on Keene, New Hampshire work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Entry Level Customer Service Representative- Merrimack, NH
- Hancock, NH (21 miles from Winchendon, MA)
- 12 days ago
- Hancock, NH (21 miles from Winchendon, MA)
- 12 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- Wilton, NH (18 miles from Winchendon, MA)
- 12 days ago
- Wilton, NH (18 miles from Winchendon, MA)
- 12 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
- Leominster, MA (16 miles from Winchendon, MA)
- 12 days ago
- Leominster, MA (16 miles from Winchendon, MA)
- 12 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 437343 Address: USA-MA-Leominster-927 Merriam Avenue Store Code: Store 08012 Front End (5151606) Hannaford Supermarkets started out...
Pharmacy Customer Service Associate
- Pepperell, MA (22 miles from Winchendon, MA)
- 13 days ago
- Pepperell, MA (22 miles from Winchendon, MA)
- 13 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Rep(04360) - 80 Featherbed Lane
- Winchester, NH (16 miles from Winchendon, MA)
- 15 days ago
- Winchester, NH (16 miles from Winchendon, MA)
- 15 days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Demographic Data for Winchendon, MA
Moving to Winchendon, MA? Find some basic demographic data about Winchendon, MA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Winchendon, MA
Highest Education Level
Customer Service Representatives in Winchendon, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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