Customer Service Representative Jobs in Wareham, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
LP Customer Service Associate I
- Barnstable, MA (21 miles from Wareham, MA)
- 13 hours ago
- Barnstable, MA (21 miles from Wareham, MA)
- 13 hours ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
LP Customer Service Associate I
- Raynham, MA (21 miles from Wareham, MA)
- 1 day ago
- Raynham, MA (21 miles from Wareham, MA)
- 1 day ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Pharmacy Customer Service Associate
- Mashpee, MA (14 miles from Wareham, MA)
- 1 day ago
- Mashpee, MA (14 miles from Wareham, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Whitman, MA (24 miles from Wareham, MA)
- 2 days ago
- Whitman, MA (24 miles from Wareham, MA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Associate - Temporary
- New Bedford, MA (15 miles from Wareham, MA)
- 3 days ago
- New Bedford, MA (15 miles from Wareham, MA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Fairhaven, MA (12 miles from Wareham, MA)
- 3 days ago
- Fairhaven, MA (12 miles from Wareham, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Fall River, MA (21 miles from Wareham, MA)
- 3 days ago
- Fall River, MA (21 miles from Wareham, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...
- New Bedford, MA (15 miles from Wareham, MA)
- 3 days ago
- New Bedford, MA (15 miles from Wareham, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Raynham, MA (21 miles from Wareham, MA)
- 3 days ago
- Raynham, MA (21 miles from Wareham, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Taunton, MA (23 miles from Wareham, MA)
- 3 days ago
- Taunton, MA (23 miles from Wareham, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Customer Account Representative
- Taunton, MA (23 miles from Wareham, MA)
- 4 days ago
- Taunton, MA (23 miles from Wareham, MA)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Hyannis, MA (22 miles from Wareham, MA)
- 4 days ago
- Hyannis, MA (22 miles from Wareham, MA)
- 4 days ago
SUMMARY: The Customer Service Specialist I ("Specialist") provides superior customer service by answering customer questions and assisting with issue resolution. The Specialist will assist in...
- Bridgewater, MA (19 miles from Wareham, MA)
- 4 days ago
- Bridgewater, MA (19 miles from Wareham, MA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Store Specialist (Customer Service/ Merchandising) Part Time - TEMPLATE PLEASE CLONE
- Buzzards Bay, MA (6 miles from Wareham, MA)
- 5 days ago
- Buzzards Bay, MA (6 miles from Wareham, MA)
- 5 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00 - $17.25...
- Mattapoisett, MA (9 miles from Wareham, MA)
- 5 days ago
- Mattapoisett, MA (9 miles from Wareham, MA)
- 5 days ago
Customer Service Clerk (Mattapoisett) Mail Box Services Inc. image 1 of 3 82 County Rd. near Church St compensation: $18-$24 per hour depending on skill. We will train employment type: experience...
Demographic Data for Wareham, MA
Moving to Wareham, MA? Find some basic demographic data about Wareham, MA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Wareham, MA
Highest Education Level
Customer Service Representatives in Wareham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Energetic
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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