Customer Service Representative Jobs in Tewksbury, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wegmans
- Chestnut Hill, MA (20 miles from Tewksbury, MA)
- 17 days ago
- Chestnut Hill, MA (20 miles from Tewksbury, MA)
- 17 days ago
Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Chestnut Hill, MA Address: 200 Boylston Street Pay: $18 -...
In Person Full TimeCustomer Service Representative
- Team Elite LLC
- Boston, MA (19 miles from Tewksbury, MA)
- moments ago
- Boston, MA (19 miles from Tewksbury, MA)
- moments ago
Customer Service Representatives are the face of the Domino's brand....
In PersonSenior Managr Global Customer Service
- Fujifilm
- Boston, MA (19 miles from Tewksbury, MA)
- moments ago
- Boston, MA (19 miles from Tewksbury, MA)
- moments ago
Position Overview** Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteCustomer Service Representative
- Sila Services
- Littleton, MA (13 miles from Tewksbury, MA)
- moments ago
- Littleton, MA (13 miles from Tewksbury, MA)
- moments ago
Jobs Littleton, MA Customer Service Representative Sila Services Customer Service Representative Littleton, MA Apply Nashoba Air & BoilerWorks - Customer Service Representative Nashoba Air & BoilerWorks...
In Person- Ameriprise
- Newton, MA (17 miles from Tewksbury, MA)
- 2 hours ago
- Newton, MA (17 miles from Tewksbury, MA)
- 2 hours ago
About Our Company Were a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people...
In PersonCustomer Service Representative
- Racetrac Petroleum, Inc.
- Framingham, MA (22 miles from Tewksbury, MA)
- 4 hours ago
- Framingham, MA (22 miles from Tewksbury, MA)
- 4 hours ago
The Senior Customer Service Representative handles daily interaction with internal and external customers, assistance with consumer inquiries and disputes, the maintenance of internal databases, and...
In Person- VCA Animal Hospital
- Wakefield, MA (11 miles from Tewksbury, MA)
- 5 hours ago
- Wakefield, MA (11 miles from Tewksbury, MA)
- 5 hours ago
Veterinary Client Service Representative VCA Wakefield Animal Hospital - located just 15 minutes north of Boston and 20 minutes south of New Hampshire - is seeking a client service professional to...
In PersonCustomer Experience Representative
- BRUNT Workwear
- North Reading, MA (7 miles from Tewksbury, MA)
- 5 hours ago
- North Reading, MA (7 miles from Tewksbury, MA)
- 5 hours ago
We're leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country's tradesmen and women by working directly with real workers to learn...
In Person- WHOLE FOODS MARKET
- Andover, MA (4 miles from Tewksbury, MA)
- 18 hours ago
- Andover, MA (4 miles from Tewksbury, MA)
- 18 hours ago
DUTIES: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution. Works with Team Leader to achieve cost, margin, expense and labor targets....
In PersonPart Time Customer Service Representative
- Mr. Handyman
- Peabody, MA (14 miles from Tewksbury, MA)
- 18 hours ago
- Peabody, MA (14 miles from Tewksbury, MA)
- 18 hours ago
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman were growing our team so we can continue to be one of the most...
In Person Part TimeFront Desk - Member service representative
- Fyzical
- Nashua, NH (14 miles from Tewksbury, MA)
- 23 hours ago
- Nashua, NH (14 miles from Tewksbury, MA)
- 23 hours ago
Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet...
In PersonCustomer Service Agent II Bilingual (Spanish/English $18.50hr/$1 Pay For Performance Remote)
- SaviLinx
- Lawrence, MA (7 miles from Tewksbury, MA)
- 1 day ago
- Lawrence, MA (7 miles from Tewksbury, MA)
- 1 day ago
JOB TITLE: Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance) DEPARTMENT: Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt OUR GUIDING...
Remote- Raising Cane's
- Boston, MA (19 miles from Tewksbury, MA)
- 1 day ago
- Boston, MA (19 miles from Tewksbury, MA)
- 1 day ago
Starting hiring pay at: $ 17.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representative
- Kayem Foods Inc
- Chelsea, MA (17 miles from Tewksbury, MA)
- 1 day ago
- Chelsea, MA (17 miles from Tewksbury, MA)
- 1 day ago
Company Overview Kayem Foods is a family owned and operated craft meat business that has been making New England's favorite franks, sausages, and prepared meats in Chelsea, Mass. since its...
In Person- Jet Aviation
- Bedford, MA (7 miles from Tewksbury, MA)
- 1 day ago
- Bedford, MA (7 miles from Tewksbury, MA)
- 1 day ago
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management,...
In PersonDemographic Data for Tewksbury, MA
Moving to Tewksbury, MA? Find some basic demographic data about Tewksbury, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Tewksbury, MA
Highest Education Level
Customer Service Representatives in Tewksbury, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »