Customer Service Representative Jobs in Taunton, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (12 miles from Taunton, MA)
- 12 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (12 miles from Taunton, MA)
- 12 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Veterinary Customer Service Representative
- Weymouth, MA (22 miles from Taunton, MA)
- 1 day ago
- Weymouth, MA (22 miles from Taunton, MA)
- 1 day ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Part Time Customer Service Representative $17 hourly
- Warwick, RI (22 miles from Taunton, MA)
- 1 day ago
- Warwick, RI (22 miles from Taunton, MA)
- 1 day ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative Part-Time $17 hourly
- North Attleboro, MA (11 miles from Taunton, MA)
- 1 day ago
- North Attleboro, MA (11 miles from Taunton, MA)
- 1 day ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
- Seekonk, MA (11 miles from Taunton, MA)
- 1 day ago
- Seekonk, MA (11 miles from Taunton, MA)
- 1 day ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative - Work From Home
- Johnston, RI (21 miles from Taunton, MA)
- 1 day ago
- Johnston, RI (21 miles from Taunton, MA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkVeterinary Customer Service Representative
- South Weymouth, MA (19 miles from Taunton, MA)
- 2 days ago
- South Weymouth, MA (19 miles from Taunton, MA)
- 2 days ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Customer Experience Coordinator - Warwick, RI
- Warwick, RI (22 miles from Taunton, MA)
- 2 days ago
- Warwick, RI (22 miles from Taunton, MA)
- 2 days ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Representative II, Customer Service Ops
- Providence, RI (16 miles from Taunton, MA)
- 2 days ago
- Providence, RI (16 miles from Taunton, MA)
- 2 days ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Healthcare Customer Service Representative
- Stoughton, MA (14 miles from Taunton, MA)
- 3 days ago
- Stoughton, MA (14 miles from Taunton, MA)
- 3 days ago
Company: Kelly Services Location: Stoughton, MA Career Level: Associate Industries: Recruitment Agency, Staffing, Job Board Description Customer Service Representative (CSR) - Temp to Perm Location:...
Customer Service Representative Second Shift
- Cranston, RI (16 miles from Taunton, MA)
- 3 days ago
- Cranston, RI (16 miles from Taunton, MA)
- 3 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Support Representative
- Greenville, RI (22 miles from Taunton, MA)
- 3 days ago
- Greenville, RI (22 miles from Taunton, MA)
- 3 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Experience Representative
- North Providence, RI (16 miles from Taunton, MA)
- 3 days ago
- North Providence, RI (16 miles from Taunton, MA)
- 3 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Client Services Representative
- North Providence, RI (16 miles from Taunton, MA)
- 3 days ago
- North Providence, RI (16 miles from Taunton, MA)
- 3 days ago
Starting Salary: $21.50 / hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
[Apply Now] Customer Service Representative
- Smithfield, RI (21 miles from Taunton, MA)
- 3 days ago
- Smithfield, RI (21 miles from Taunton, MA)
- 3 days ago
Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...
Demographic Data for Taunton, MA
Moving to Taunton, MA? Find some basic demographic data about Taunton, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Taunton, MA
Highest Education Level
Customer Service Representatives in Taunton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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