Customer Service Representative Jobs in Stockbridge, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hudson, NY (21 miles from Stockbridge, MA)
- 2 days ago
- Hudson, NY (21 miles from Stockbridge, MA)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440471 Address: USA-NY-Hudson-32 Route 8 Store Code: Store 08416 MANAGEMENT (7249655) Hannaford Supermarkets started out as a fresh...
Customer Service Representative
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 5 days ago
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 5 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Pittsfield, Massachusetts, United States Of America Views:2 Our Customer Service Representatives ensure that customers...
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 5 days ago
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 5 days ago
Customer Service Officers Job Poster : Jobs Skills:CustomerService | Location: Pittsfield, Massachusetts, United States Of America Views:3 Our client has an urgent requirement for experienced...
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 5 days ago
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 5 days ago
Customer care rep Job Poster : Jobs Skills:Customer care | Location: Pittsfield, Massachusetts, United States Of America Views:1 Qualifications and Experience Required: Customer Care experience...
- Great Barrington, MA (8 miles from Stockbridge, MA)
- 7 days ago
- Great Barrington, MA (8 miles from Stockbridge, MA)
- 7 days ago
We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service...
Pharmacy Customer Service Associate
- Hudson, NY (21 miles from Stockbridge, MA)
- 8 days ago
- Hudson, NY (21 miles from Stockbridge, MA)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 9 days ago
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 9 days ago
Home Comfort Customer Service Representative Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $18 - $22 ESSENTIAL FUNCTIONS ' include and are not limited to: + Consistently...
Bilingual Customer Service Specialist (Spanish)
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 13 days ago
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 13 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Associate - Temporary
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 14 days ago
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 14 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Retail Customer Service Cashier
- Canaan, NY (9 miles from Stockbridge, MA)
- 17 days ago
- Canaan, NY (9 miles from Stockbridge, MA)
- 17 days ago
Req ID: 463938 Address: 12845 Route 22 Canaan, NY, 12029 Benefits: * $15.00 - $22.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 19 days ago
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 19 days ago
Our Pittsfield client is seeking a Part Time Customer Service Representative (CSR) to serve as the first point of contact for customers, assisting with general inquiries, scheduling, and problem resolution...
Bilingual Customer Service Specialist (Spanish)
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 21 days ago
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 21 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 23 days ago
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 23 days ago
Berkshire Precision Tool, LLC, a leading supplier of American-made, industrial cutting tools, is seeking a full-time Customer Service Representative to join our team....
- Hudson, NY (21 miles from Stockbridge, MA)
- 23 days ago
- Hudson, NY (21 miles from Stockbridge, MA)
- 23 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 436899 Address: USA-NY-Hudson-32 Route 8 Store Code: Store 08416 MANAGEMENT (7249655) Hannaford Supermarkets started out as a fresh...
Customer Service Representative - Commercial Printer or Print Environment in Pittsfield,MA,US
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 27 days ago
- Pittsfield, MA (11 miles from Stockbridge, MA)
- 27 days ago
Title: Customer Service Representative Location: Pittsfield, MA Job Status: Full Time Reports to: General Manager Location: 3 Federico Drive Work Schedule: 8:00 am - 5:00 pm; M-F Travel Required:...
Demographic Data for Stockbridge, MA
Moving to Stockbridge, MA? Find some basic demographic data about Stockbridge, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Stockbridge, MA
Highest Education Level
Customer Service Representatives in Stockbridge, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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