Customer Service Representative Jobs in South Hadley, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Amherst, MA (10 miles from South Hadley, MA)
- 1 hour ago
- Amherst, MA (10 miles from South Hadley, MA)
- 1 hour ago
AMHERST Customer Assistant ll JOB SUMMARY: As a member of the Customer Service Team, the Customer Assistant II performs a full range of complex procedural accounting and clerical duties associated...
Loss Prevention Customer Service Associate
- West Springfield, MA (9 miles from South Hadley, MA)
- 19 hours ago
- West Springfield, MA (9 miles from South Hadley, MA)
- 19 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Northampton, MA (5 miles from South Hadley, MA)
- 20 hours ago
- Northampton, MA (5 miles from South Hadley, MA)
- 20 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Aviation Front Desk Customer Service Representative Part Time Job
- Westfield, MA (11 miles from South Hadley, MA)
- 23 hours ago
- Westfield, MA (11 miles from South Hadley, MA)
- 23 hours ago
If so, this Part Time Front Desk Customer Service Representative position with Atlantic Aviation at BAF in Westfield, MA may be perfect for you!...
Part-Time, Seasonal Client Service Specialist
- Somers, CT (19 miles from South Hadley, MA)
- 1 day ago
- Somers, CT (19 miles from South Hadley, MA)
- 1 day ago
This organization is based in Connecticut and specializes exclusively in serving the insurance and investment needs of individuals who are retired or approaching retirement. It helps clients...
- Somers, CT (19 miles from South Hadley, MA)
- 1 day ago
- Somers, CT (19 miles from South Hadley, MA)
- 1 day ago
Responsibilities Manage client inquiries by phone, email, and fax Researching of doctor and prescriptions through websites Build a positive internal client relationship through collaboration and...
- Chicopee, MA (6 miles from South Hadley, MA)
- 1 day ago
- Chicopee, MA (6 miles from South Hadley, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Windsor Locks, CT (23 miles from South Hadley, MA)
- 1 day ago
- Windsor Locks, CT (23 miles from South Hadley, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Belchertown, MA (8 miles from South Hadley, MA)
- 2 days ago
- Belchertown, MA (8 miles from South Hadley, MA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
CUSTOMER SERVICE Staffing Now Amherst
- Amherst, MA (10 miles from South Hadley, MA)
- 2 days ago
- Amherst, MA (10 miles from South Hadley, MA)
- 2 days ago
CUSTOMER SERVICE Staffing Now Amherst, MA (Onsite) Contract to Hire Job Details We are seeking a highly motivated and organized Customer Service Representative to join a growing property management...
Customer Service Rep(03700) - 907 Sumner Ave
- Springfield, MA (10 miles from South Hadley, MA)
- 2 days ago
- Springfield, MA (10 miles from South Hadley, MA)
- 2 days ago
Dominos Pizza on Boston RD in Springfield MA is now hiring Part Time and Full Time Pizza Makers.Are you in school or have another job? No problem we offer great schedule flexibilities.Must be able...
- Hadley, MA (6 miles from South Hadley, MA)
- 3 days ago
- Hadley, MA (6 miles from South Hadley, MA)
- 3 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Chicopee, MA (6 miles from South Hadley, MA)
- 3 days ago
- Chicopee, MA (6 miles from South Hadley, MA)
- 3 days ago
Job Requisition #: 031328 Customer Service Representative (Open) Job Description: Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland,...
Customer Account Representative
- Springfield, MA (10 miles from South Hadley, MA)
- 3 days ago
- Springfield, MA (10 miles from South Hadley, MA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Loss Prevention Customer Service Associate (Tactical)
- Chicopee, MA (6 miles from South Hadley, MA)
- 3 days ago
- Chicopee, MA (6 miles from South Hadley, MA)
- 3 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for South Hadley, MA
Moving to South Hadley, MA? Find some basic demographic data about South Hadley, MA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in South Hadley, MA
Highest Education Level
Customer Service Representatives in South Hadley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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