Customer Service Representative Jobs in Sandwich, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(03068) - 3821 Falmouth Rd
- Barnstable, MA (9 miles from Sandwich, MA)
- 6 hours ago
- Barnstable, MA (9 miles from Sandwich, MA)
- 6 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- New Bedford, MA (24 miles from Sandwich, MA)
- 4 days ago
- New Bedford, MA (24 miles from Sandwich, MA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Account Representative
- New Bedford, MA (24 miles from Sandwich, MA)
- 4 days ago
- New Bedford, MA (24 miles from Sandwich, MA)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Plymouth, MA (13 miles from Sandwich, MA)
- 5 days ago
- Plymouth, MA (13 miles from Sandwich, MA)
- 5 days ago
Customer Service Assistant Job Type: Permanent Job Sector: Unspecified Region: South West Location: Plymouth Salary Description: Competitive Posted: 16/06/2025 Recruiter: Compass Group Job Ref:...
Store Customer Service Specialist
- East Falmouth, MA (9 miles from Sandwich, MA)
- 5 days ago
- East Falmouth, MA (9 miles from Sandwich, MA)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Support Representative - Smithfield
- New Bedford, MA (24 miles from Sandwich, MA)
- 5 days ago
- New Bedford, MA (24 miles from Sandwich, MA)
- 5 days ago
Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as...
Payroll Customer Service - Client Success Representative
- Plymouth, MA (13 miles from Sandwich, MA)
- 6 days ago
- Plymouth, MA (13 miles from Sandwich, MA)
- 6 days ago
Job Type Full-time Description Are you looking to build a meaningful career? Are you great with technology and a strong communicator? We are looking to hire and train the newest expert on our team...
Remote WorkCustomer Service Representative Supervisor
- Fairhaven, MA (20 miles from Sandwich, MA)
- 9 days ago
- Fairhaven, MA (20 miles from Sandwich, MA)
- 9 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
- Hyannis, MA (10 miles from Sandwich, MA)
- 11 days ago
- Hyannis, MA (10 miles from Sandwich, MA)
- 11 days ago
SUMMARY: The Customer Service Specialist I ("Specialist") provides superior customer service by answering customer questions and assisting with issue resolution. The Specialist will assist in...
- Barnstable, MA (9 miles from Sandwich, MA)
- 12 days ago
- Barnstable, MA (9 miles from Sandwich, MA)
- 12 days ago
Customer Service Specialist I The Cape Cod Five Cents Savings Bank United States, Massachusetts, Hyannis Jun 16, 2025 Description SUMMARY: The Customer Service Specialist I ("Specialist") provides...
Health Care Customer Service Rep
- Fairhaven, MA (20 miles from Sandwich, MA)
- 12 days ago
- Fairhaven, MA (20 miles from Sandwich, MA)
- 12 days ago
Job Overview Are you ready to play a key role in a prestigious healthcare organization where your hard work and dedication can lead to incredible growth and advancement? We?re looking for a Call...
- Hyannis, MA (10 miles from Sandwich, MA)
- 13 days ago
- Hyannis, MA (10 miles from Sandwich, MA)
- 13 days ago
Responsible for processing & tracking parts orders for both internal & external customers. Must be customer-focused & project a positive, professional image for SencorpWhite. Must have excellent...
Receptionist/Assistant Customer Service
- Hyannis, MA (10 miles from Sandwich, MA)
- 13 days ago
- Hyannis, MA (10 miles from Sandwich, MA)
- 13 days ago
Position Overview: We are looking for a friendly, dependable, & detail-oriented Receptionist/Assistant Customer Service Representative to join our team....
Bilingual Store Customer Service Specialist (Portuguese)
- East Wareham, MA (9 miles from Sandwich, MA)
- 13 days ago
- East Wareham, MA (9 miles from Sandwich, MA)
- 13 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Sandwich, MA
Moving to Sandwich, MA? Find some basic demographic data about Sandwich, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Sandwich, MA
Highest Education Level
Customer Service Representatives in Sandwich, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »