Customer Service Representative Jobs in North Chelmsford, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (9 miles from North Chelmsford, MA)
- 9 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (9 miles from North Chelmsford, MA)
- 9 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
Retail Customer Service Representative - Cashier
- Cambridge, MA (21 miles from North Chelmsford, MA)
- moments ago
- Cambridge, MA (21 miles from North Chelmsford, MA)
- moments ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Customer Service Representative
- Peabody, MA (22 miles from North Chelmsford, MA)
- 8 hours ago
- Peabody, MA (22 miles from North Chelmsford, MA)
- 8 hours ago
The Customer Service Representative is responsible for all communication and research regarding patient accounts, as well as for responding to all patient inquiries for the regional healthcare system...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Newton, MA (21 miles from North Chelmsford, MA)
- 12 hours ago
- Newton, MA (21 miles from North Chelmsford, MA)
- 12 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Burlington, MA (12 miles from North Chelmsford, MA)
- 12 hours ago
- Burlington, MA (12 miles from North Chelmsford, MA)
- 12 hours ago
Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status...
- Wellesley, MA (23 miles from North Chelmsford, MA)
- 12 hours ago
- Wellesley, MA (23 miles from North Chelmsford, MA)
- 12 hours ago
Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with the...
Member Service Representative, Waltham MA, Part-Time, Onsite
- Waltham, MA (17 miles from North Chelmsford, MA)
- 12 hours ago
- Waltham, MA (17 miles from North Chelmsford, MA)
- 12 hours ago
Schedule Thu - Fri 10:30 - 7:30 Sat: 8:30 - 3:30 (22.5 Hours) What You'll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing...
Amazon Locker - Customer Service
- Newtonville, MA (21 miles from North Chelmsford, MA)
- 1 day ago
- Newtonville, MA (21 miles from North Chelmsford, MA)
- 1 day ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
Remote - Client Services Associate
- Nashua, NH (8 miles from North Chelmsford, MA)
- 1 day ago
- Nashua, NH (8 miles from North Chelmsford, MA)
- 1 day ago
Remote - Client Services Associate AO Garcia Agency Nashua, New Hampshire, United States, 03060 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...
Remote Work- North Andover, MA (15 miles from North Chelmsford, MA)
- 1 day ago
- North Andover, MA (15 miles from North Chelmsford, MA)
- 1 day ago
North of Boston Media Group has a great opportunity for a Customer Service Professional. North of Boston Media Group 100 Turnpike St., North Andover, MA 0184 NOW HIRING A: CUSTOMER SERVICE...
Customer Service Representative
- Waltham, MA (17 miles from North Chelmsford, MA)
- 1 day ago
- Waltham, MA (17 miles from North Chelmsford, MA)
- 1 day ago
Customer Service Representative Location: Waltham, MA Job Summary: Our client is seeking a dedicated and professional Customer Service Representative to join their esteemed team....
- Hudson, NH (9 miles from North Chelmsford, MA)
- 1 day ago
- Hudson, NH (9 miles from North Chelmsford, MA)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 441468 Address: USA-NH-Hudson-77 Derry Road Store Code: Store 08183 Front End (5151650) Hannaford Supermarkets started out as a fresh...
Savers / Value Village Careers - Customer Service Associate
- Wilmington, MA (11 miles from North Chelmsford, MA)
- 1 day ago
- Wilmington, MA (11 miles from North Chelmsford, MA)
- 1 day ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
Associate Customer Service Representative
- Marlborough, MA (21 miles from North Chelmsford, MA)
- 1 day ago
- Marlborough, MA (21 miles from North Chelmsford, MA)
- 1 day ago
Apply to be an Associate Customer Service Representative today! 9888222...
- Waltham, MA (17 miles from North Chelmsford, MA)
- 1 day ago
- Waltham, MA (17 miles from North Chelmsford, MA)
- 1 day ago
Title: Customer Service Rep Location: Waltham, MA Shift: Mon- Fri | 8am to 5pm Contract: 3months Pay Rate: $17/hr Job Description: The role requires a commitment to meeting key performance...
Demographic Data for North Chelmsford, MA
Moving to North Chelmsford, MA? Find some basic demographic data about North Chelmsford, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in North Chelmsford, MA
Highest Education Level
Customer Service Representatives in North Chelmsford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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