Customer Service Representative Jobs in New Bedford, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Taunton, MA (21 miles from New Bedford, MA)
- 1 hour ago
- Taunton, MA (21 miles from New Bedford, MA)
- 1 hour ago
Our client is seeking a Temporary Sales Support & Customer Service Administrator in Taunton, MA to join their team! The role will be Monday-Friday, 8:00am-5:00pm (1-hour unpaid break) with a pay...
Customer Service Rep(03795) - 390 Rhode Island ave
- Fall River, MA (11 miles from New Bedford, MA)
- 6 hours ago
- Fall River, MA (11 miles from New Bedford, MA)
- 6 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(03229) - 280 Route 130
- Sandwich, MA (24 miles from New Bedford, MA)
- 10 hours ago
- Sandwich, MA (24 miles from New Bedford, MA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Newport, RI (22 miles from New Bedford, MA)
- 1 day ago
- Newport, RI (22 miles from New Bedford, MA)
- 1 day ago
Job Listing ID: 4299524 Job Title: Customer Service Representative Application Deadline: 09/23/2025Job Location: Newport Date Posted: 06/26/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of...
Senior Customer Service Representative
- Taunton, MA (21 miles from New Bedford, MA)
- 1 day ago
- Taunton, MA (21 miles from New Bedford, MA)
- 1 day ago
That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers....
Senior Customer Service Representative
- East Taunton, MA (16 miles from New Bedford, MA)
- 1 day ago
- East Taunton, MA (16 miles from New Bedford, MA)
- 1 day ago
That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers....
- Fall River, MA (11 miles from New Bedford, MA)
- 1 day ago
- Fall River, MA (11 miles from New Bedford, MA)
- 1 day ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Middletown, RI (18 miles from New Bedford, MA)
- 3 days ago
- Middletown, RI (18 miles from New Bedford, MA)
- 3 days ago
Responsibilities As a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional customer service while listening and consulting customers Following up with...
KERING EYEWEAR French Speaking Customer Service Ambassador (maternity cover)
- Bridgewater, MA (23 miles from New Bedford, MA)
- 4 days ago
- Bridgewater, MA (23 miles from New Bedford, MA)
- 4 days ago
We are currently seeking a French Speaking Customer Service Ambassador who will report to the Customer Service Ambassadors Manager based out in our Bridgewater (NJ) Office. Your opportunity...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Plymouth, MA (22 miles from New Bedford, MA)
- 5 days ago
- Plymouth, MA (22 miles from New Bedford, MA)
- 5 days ago
Customer Service Assistant Job Type: Permanent Job Sector: Unspecified Region: South West Location: Plymouth Salary Description: Competitive Posted: 16/06/2025 Recruiter: Compass Group Job Ref:...
Store Customer Service Specialist
- East Falmouth, MA (19 miles from New Bedford, MA)
- 5 days ago
- East Falmouth, MA (19 miles from New Bedford, MA)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- North Dartmouth, MA (3 miles from New Bedford, MA)
- 5 days ago
- North Dartmouth, MA (3 miles from New Bedford, MA)
- 5 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Bridgewater, MA (23 miles from New Bedford, MA)
- 5 days ago
- Bridgewater, MA (23 miles from New Bedford, MA)
- 5 days ago
Location: 724 Route 202 South Bridgewater, NJ 08807 Availability Requirement for this role: Afternoon, Evening (including weekends). Age Requirement: Must be 18 years or older Time Type: Part time...
Demographic Data for New Bedford, MA
Moving to New Bedford, MA? Find some basic demographic data about New Bedford, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Bedford, MA
Highest Education Level
Customer Service Representatives in New Bedford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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