Customer Service Representative Jobs in Marstons Mills, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hyannis, MA (6 miles from Marstons Mills, MA)
- 7 hours ago
- Hyannis, MA (6 miles from Marstons Mills, MA)
- 7 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(03779) - 667 Teaticket Hwy
- East Falmouth, MA (9 miles from Marstons Mills, MA)
- 10 hours ago
- East Falmouth, MA (9 miles from Marstons Mills, MA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03068) - 3821 Falmouth Rd
- Barnstable, MA (6 miles from Marstons Mills, MA)
- 1 day ago
- Barnstable, MA (6 miles from Marstons Mills, MA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...
Customer Service Rep(03229) - 280 Route 130
- Sandwich, MA (4 miles from Marstons Mills, MA)
- 1 day ago
- Sandwich, MA (4 miles from Marstons Mills, MA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Plymouth, MA (18 miles from Marstons Mills, MA)
- 6 days ago
- Plymouth, MA (18 miles from Marstons Mills, MA)
- 6 days ago
Customer Service Assistant Job Type: Permanent Job Sector: Unspecified Region: South West Location: Plymouth Salary Description: Competitive Posted: 16/06/2025 Recruiter: Compass Group Job Ref:...
Store Customer Service Specialist
- East Falmouth, MA (9 miles from Marstons Mills, MA)
- 6 days ago
- East Falmouth, MA (9 miles from Marstons Mills, MA)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Payroll Customer Service - Client Success Representative
- Plymouth, MA (18 miles from Marstons Mills, MA)
- 7 days ago
- Plymouth, MA (18 miles from Marstons Mills, MA)
- 7 days ago
Job Type Full-time Description Are you looking to build a meaningful career? Are you great with technology and a strong communicator? We are looking to hire and train the newest expert on our team...
Remote WorkCustomer Service Representative Supervisor
- Fairhaven, MA (23 miles from Marstons Mills, MA)
- 10 days ago
- Fairhaven, MA (23 miles from Marstons Mills, MA)
- 10 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
- Hyannis, MA (6 miles from Marstons Mills, MA)
- 12 days ago
- Hyannis, MA (6 miles from Marstons Mills, MA)
- 12 days ago
SUMMARY: The Customer Service Specialist I ("Specialist") provides superior customer service by answering customer questions and assisting with issue resolution. The Specialist will assist in...
- Barnstable, MA (6 miles from Marstons Mills, MA)
- 13 days ago
- Barnstable, MA (6 miles from Marstons Mills, MA)
- 13 days ago
Customer Service Specialist I The Cape Cod Five Cents Savings Bank United States, Massachusetts, Hyannis Jun 16, 2025 Description SUMMARY: The Customer Service Specialist I ("Specialist") provides...
Health Care Customer Service Rep
- Fairhaven, MA (23 miles from Marstons Mills, MA)
- 14 days ago
- Fairhaven, MA (23 miles from Marstons Mills, MA)
- 14 days ago
Job Overview Are you ready to play a key role in a prestigious healthcare organization where your hard work and dedication can lead to incredible growth and advancement? We?re looking for a Call...
- Hyannis, MA (6 miles from Marstons Mills, MA)
- 14 days ago
- Hyannis, MA (6 miles from Marstons Mills, MA)
- 14 days ago
Responsible for processing & tracking parts orders for both internal & external customers. Must be customer-focused & project a positive, professional image for SencorpWhite. Must have excellent...
Receptionist/Assistant Customer Service
- Hyannis, MA (6 miles from Marstons Mills, MA)
- 14 days ago
- Hyannis, MA (6 miles from Marstons Mills, MA)
- 14 days ago
Position Overview: We are looking for a friendly, dependable, & detail-oriented Receptionist/Assistant Customer Service Representative to join our team....
Bilingual Store Customer Service Specialist (Portuguese)
- East Wareham, MA (13 miles from Marstons Mills, MA)
- 14 days ago
- East Wareham, MA (13 miles from Marstons Mills, MA)
- 14 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Mashpee, MA (5 miles from Marstons Mills, MA)
- 14 days ago
- Mashpee, MA (5 miles from Marstons Mills, MA)
- 14 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Marstons Mills, MA
Moving to Marstons Mills, MA? Find some basic demographic data about Marstons Mills, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Marstons Mills, MA
Highest Education Level
Customer Service Representatives in Marstons Mills, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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