Customer Service Representative Jobs in Marshfield, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (16 miles from Marshfield, MA)
- 9 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (16 miles from Marshfield, MA)
- 9 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Healthcare Customer Service Representative
- Stoughton, MA (20 miles from Marshfield, MA)
- 6 hours ago
- Stoughton, MA (20 miles from Marshfield, MA)
- 6 hours ago
Customer Service Representative (CSR) Temp to Perm** **Location:** Stoughton, MA **Pay Rate:** $18.50/hour **Start Date:** May 12, 2025 (Onboarding Deadline: April 25) **Hours:** MondayFriday, 8:30...
- Boston, MA (24 miles from Marshfield, MA)
- 6 hours ago
- Boston, MA (24 miles from Marshfield, MA)
- 6 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Senior Client Service Representative
- Boston, MA (24 miles from Marshfield, MA)
- 8 hours ago
- Boston, MA (24 miles from Marshfield, MA)
- 8 hours ago
Senior Client Service Representative ID: 551744 Posted: 7/1/2025 Location: Boston, MA Category: Pro - Accounting/Finance Job Type: Temporary Duration: 3 - 6 Months Description Are you a Senior...
- Cohasset, MA (9 miles from Marshfield, MA)
- 10 hours ago
- Cohasset, MA (9 miles from Marshfield, MA)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales Associate - Boston, MA - Sports Medicine
- Boston, MA (24 miles from Marshfield, MA)
- 12 hours ago
- Boston, MA (24 miles from Marshfield, MA)
- 12 hours ago
Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
Pharmacy Customer Service Associate
- Holbrook, MA (15 miles from Marshfield, MA)
- 23 hours ago
- Holbrook, MA (15 miles from Marshfield, MA)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Financial Services - Senior Client Service Representative
- Boston, MA (24 miles from Marshfield, MA)
- 1 day ago
- Boston, MA (24 miles from Marshfield, MA)
- 1 day ago
Vaco Boston has partnered with on of Boston premier Investment Banks to hire a Senior Client Service Representative to join their team! Where: Boston (hybrid) Pay: $29/hour The Senior Client...
Customer Service Representative
- Whitman, MA (11 miles from Marshfield, MA)
- 1 day ago
- Whitman, MA (11 miles from Marshfield, MA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service & Administrative Internship (Ophthalmology)
- Boston, MA (24 miles from Marshfield, MA)
- 1 day ago
- Boston, MA (24 miles from Marshfield, MA)
- 1 day ago
Department & Position Summary: The Department of Ophthalmology at Boston Children's Hospital offers the latest and best in diagnostics and care for children with vision problems. The department...
Healthcare Customer Service Representative
- Stoughton, MA (20 miles from Marshfield, MA)
- 1 day ago
- Stoughton, MA (20 miles from Marshfield, MA)
- 1 day ago
workweek) Position Type: In-office Our client is seeking for six (6) Customer Service Representatives (CSRs) to join our Consumer Relations team in a temp-to-perm capacity....
Customer Care Rep. Remote Position
- Boston, MA (24 miles from Marshfield, MA)
- 1 day ago
- Boston, MA (24 miles from Marshfield, MA)
- 1 day ago
Customer Care Rep. Remote Position (Boston) McQuade Organization compensation: $50,000/$100,000 First year employment type: experience level: entry level job title: Benefits Specialist...
Remote WorkCustomer Service Representative (Remote) - $28/hr
- Boston, MA (24 miles from Marshfield, MA)
- 1 day ago
- Boston, MA (24 miles from Marshfield, MA)
- 1 day ago
Customer Service Representative (Remote) - $28/hr (Boston) Details Matter LLC image 1 of 1 compensation: $28 per hour employment type: experience level: no experience required job title: Customer Service...
Remote WorkCustomer Service Rep(03773) - 1144 Saratoga
- Boston, MA (24 miles from Marshfield, MA)
- 1 day ago
- Boston, MA (24 miles from Marshfield, MA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Retail Store Specialist (Customer Service/Merchandising) - Part time
- East Bridgewater, MA (12 miles from Marshfield, MA)
- 1 day ago
- East Bridgewater, MA (12 miles from Marshfield, MA)
- 1 day ago
Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00 to $17.25 per hour. Compensation for this opportunity is based on candidate experience...
Demographic Data for Marshfield, MA
Moving to Marshfield, MA? Find some basic demographic data about Marshfield, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Marshfield, MA
Highest Education Level
Customer Service Representatives in Marshfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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