Customer Service Representative Jobs in Longmeadow, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Loss Prevention Customer Service Associate
- West Springfield, MA (6 miles from Longmeadow, MA)
- 7 hours ago
- West Springfield, MA (6 miles from Longmeadow, MA)
- 7 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Northampton, MA (19 miles from Longmeadow, MA)
- 7 hours ago
- Northampton, MA (19 miles from Longmeadow, MA)
- 7 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Aviation Front Desk Customer Service Representative Part Time Job
- Westfield, MA (13 miles from Longmeadow, MA)
- 10 hours ago
- Westfield, MA (13 miles from Longmeadow, MA)
- 10 hours ago
If so, this Part Time Front Desk Customer Service Representative position with Atlantic Aviation at BAF in Westfield, MA may be perfect for you!...
Customer Service Representative - Cigna Healthcare - Remote
- Bloomfield, CT (16 miles from Longmeadow, MA)
- 11 hours ago
- Bloomfield, CT (16 miles from Longmeadow, MA)
- 11 hours ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote Work- Hartford, CT (19 miles from Longmeadow, MA)
- 11 hours ago
- Hartford, CT (19 miles from Longmeadow, MA)
- 11 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Windsor, CT (14 miles from Longmeadow, MA)
- 11 hours ago
- Windsor, CT (14 miles from Longmeadow, MA)
- 11 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
GreenDrop Customer Service Attendant
- Wethersfield, CT (24 miles from Longmeadow, MA)
- 11 hours ago
- Wethersfield, CT (24 miles from Longmeadow, MA)
- 11 hours ago
GreenDrop Attendant** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit...
Part-Time, Seasonal Client Service Specialist
- Somers, CT (7 miles from Longmeadow, MA)
- 11 hours ago
- Somers, CT (7 miles from Longmeadow, MA)
- 11 hours ago
This organization is based in Connecticut and specializes exclusively in serving the insurance and investment needs of individuals who are retired or approaching retirement. It helps clients...
Sales Associate - Connecticut - Sports Medicine
- Wethersfield, CT (24 miles from Longmeadow, MA)
- 15 hours ago
- Wethersfield, CT (24 miles from Longmeadow, MA)
- 15 hours ago
The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of...
Retail Customer Service Associate Part Time
- West Hartford, CT (22 miles from Longmeadow, MA)
- 17 hours ago
- West Hartford, CT (22 miles from Longmeadow, MA)
- 17 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Hartford, CT (19 miles from Longmeadow, MA)
- 20 hours ago
- Hartford, CT (19 miles from Longmeadow, MA)
- 20 hours ago
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Annuity Call Center, you'll have an opportunity to develop highly personalized...
- Somers, CT (7 miles from Longmeadow, MA)
- 1 day ago
- Somers, CT (7 miles from Longmeadow, MA)
- 1 day ago
Responsibilities Manage client inquiries by phone, email, and fax Researching of doctor and prescriptions through websites Build a positive internal client relationship through collaboration and...
- Chicopee, MA (7 miles from Longmeadow, MA)
- 1 day ago
- Chicopee, MA (7 miles from Longmeadow, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Windsor Locks, CT (9 miles from Longmeadow, MA)
- 1 day ago
- Windsor Locks, CT (9 miles from Longmeadow, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Screener - Reception Technician (Customer Service)
- Manchester, CT (20 miles from Longmeadow, MA)
- 1 day ago
- Manchester, CT (20 miles from Longmeadow, MA)
- 1 day ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Demographic Data for Longmeadow, MA
Moving to Longmeadow, MA? Find some basic demographic data about Longmeadow, MA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Longmeadow, MA
Highest Education Level
Customer Service Representatives in Longmeadow, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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