Customer Service Representative Jobs in Hyannis, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
LP Customer Service Associate I
- Barnstable, MA (2 miles from Hyannis, MA)
- 9 hours ago
- Barnstable, MA (2 miles from Hyannis, MA)
- 9 hours ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Pharmacy Customer Service Associate
- Mashpee, MA (10 miles from Hyannis, MA)
- 1 day ago
- Mashpee, MA (10 miles from Hyannis, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Rep(03184) - 16 Route 28
- West Harwich, MA (9 miles from Hyannis, MA)
- 4 days ago
- West Harwich, MA (9 miles from Hyannis, MA)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
SUMMARY: The Customer Service Specialist I ("Specialist") provides superior customer service by answering customer questions and assisting with issue resolution. The Specialist will assist in...
Retail Store Specialist (Customer Service/ Merchandising) Part Time - TEMPLATE PLEASE CLONE
- Buzzards Bay, MA (15 miles from Hyannis, MA)
- 5 days ago
- Buzzards Bay, MA (15 miles from Hyannis, MA)
- 5 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00 - $17.25...
- Orleans, MA (17 miles from Hyannis, MA)
- 6 days ago
- Orleans, MA (17 miles from Hyannis, MA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Client Service Representative
- West Yarmouth, MA (2 miles from Hyannis, MA)
- 6 days ago
- West Yarmouth, MA (2 miles from Hyannis, MA)
- 6 days ago
VCA Hyannis Animal Hospital is a busy, 11-doctor, small animal practice located in West Yarmouth, MA. The hourly pay rate is $2 7 to $30/hour depending on experience. Our hospital has been serving...
Customer Service Rep(03068) - 3821 Falmouth Rd
- Marstons Mills, MA (6 miles from Hyannis, MA)
- 6 days ago
- Marstons Mills, MA (6 miles from Hyannis, MA)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- South Yarmouth, MA (5 miles from Hyannis, MA)
- 6 days ago
- South Yarmouth, MA (5 miles from Hyannis, MA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Barnstable, MA (2 miles from Hyannis, MA)
- 7 days ago
- Barnstable, MA (2 miles from Hyannis, MA)
- 7 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
- Dennisport, MA (8 miles from Hyannis, MA)
- 7 days ago
- Dennisport, MA (8 miles from Hyannis, MA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- East Wareham, MA (19 miles from Hyannis, MA)
- 7 days ago
- East Wareham, MA (19 miles from Hyannis, MA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Hyannis, MA
Moving to Hyannis, MA? Find some basic demographic data about Hyannis, MA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hyannis, MA
Highest Education Level
Customer Service Representatives in Hyannis, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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