Customer Service Representative Jobs in Harwich Port, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hyannis, MA (11 miles from Harwich Port, MA)
- 13 hours ago
- Hyannis, MA (11 miles from Harwich Port, MA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Showroom Customer Service Representative
- Mashpee, MA (22 miles from Harwich Port, MA)
- 8 days ago
- Mashpee, MA (22 miles from Harwich Port, MA)
- 8 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
- Barnstable, MA (11 miles from Harwich Port, MA)
- 8 days ago
- Barnstable, MA (11 miles from Harwich Port, MA)
- 8 days ago
Unifi Customer Service Agents are the first line of defense for ourcustomers! This is a customer-facing role, providing first-classcustomer service to everyone. You are friendly, outgoing, and...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Barnstable, MA (11 miles from Harwich Port, MA)
- 15 days ago
- Barnstable, MA (11 miles from Harwich Port, MA)
- 15 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Rep(03184) - 16 Route 28
- Harwich, MA (2 miles from Harwich Port, MA)
- 25 days ago
- Harwich, MA (2 miles from Harwich Port, MA)
- 25 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...
Amazon Locker+ Customer Service Associate
- Barnstable, MA (11 miles from Harwich Port, MA)
- 25 days ago
- Barnstable, MA (11 miles from Harwich Port, MA)
- 25 days ago
Amazon Locker+ Customer Returns Associate Job Overview You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative - Ira Toyota of Orleans
- Orleans, MA (7 miles from Harwich Port, MA)
- 28 days ago
- Orleans, MA (7 miles from Harwich Port, MA)
- 28 days ago
Overview Ira Toyota of Orleans is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....
Store Customer Service Specialist
- Hyannis, MA (11 miles from Harwich Port, MA)
- 28 days ago
- Hyannis, MA (11 miles from Harwich Port, MA)
- 28 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
LP Customer Service Associate I
- Hyannis, MA (11 miles from Harwich Port, MA)
- 29 days ago
- Hyannis, MA (11 miles from Harwich Port, MA)
- 29 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative - Leach AH
- Mashpee, MA (22 miles from Harwich Port, MA)
- 29 days ago
- Mashpee, MA (22 miles from Harwich Port, MA)
- 29 days ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, and would love for you to join us today!...
Aviation Front Desk Customer Service Representative Seasonal Job
- Hyannis, MA (11 miles from Harwich Port, MA)
- 45+ days ago
- Hyannis, MA (11 miles from Harwich Port, MA)
- 45+ days ago
If so, this Seasonal Front Desk Customer Service Representative position with Atlantic Aviation at HYA in Hyannis, MA may be perfect for you!...
Customer Service Rep(03184) - 16 Route 28
- West Harwich, MA (2 miles from Harwich Port, MA)
- 60+ days ago
- West Harwich, MA (2 miles from Harwich Port, MA)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03068) - 3821 Falmouth Rd
- Marstons Mills, MA (17 miles from Harwich Port, MA)
- 60+ days ago
- Marstons Mills, MA (17 miles from Harwich Port, MA)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03089) - 345 Falmouth Rd
- Hyannis, MA (11 miles from Harwich Port, MA)
- 60+ days ago
- Hyannis, MA (11 miles from Harwich Port, MA)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03094) - 484 Station Ave. Unit E
- South Yarmouth, MA (6 miles from Harwich Port, MA)
- 90+ days ago
- South Yarmouth, MA (6 miles from Harwich Port, MA)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Harwich Port, MA
Moving to Harwich Port, MA? Find some basic demographic data about Harwich Port, MA below.
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Salary for Customer Service Representative Jobs in Harwich Port, MA
Highest Education Level
Customer Service Representatives in Harwich Port, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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