Customer Service Representative Jobs in Hanson, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (8 miles from Hanson, MA)
- 11 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (8 miles from Hanson, MA)
- 11 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Care Representative (Virtual)
- Boston, MA (23 miles from Hanson, MA)
- 6 hours ago
- Boston, MA (23 miles from Hanson, MA)
- 6 hours ago
Customer Care Representative (Virtual) (Boston) McQuade Organization compensation: $60K+ employment type: experience level: entry level job title: Benefits Representative Benefits Representative-...
Veterinary Customer Service Representative
- Weymouth, MA (11 miles from Hanson, MA)
- 6 hours ago
- Weymouth, MA (11 miles from Hanson, MA)
- 6 hours ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Customer Service Representative Part-Time $17 hourly
- North Attleboro, MA (23 miles from Hanson, MA)
- 10 hours ago
- North Attleboro, MA (23 miles from Hanson, MA)
- 10 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Veterinary Customer Service Representative
- South Weymouth, MA (8 miles from Hanson, MA)
- 1 day ago
- South Weymouth, MA (8 miles from Hanson, MA)
- 1 day ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Representative II, Customer Service Ops
- Boston, MA (23 miles from Hanson, MA)
- 1 day ago
- Boston, MA (23 miles from Hanson, MA)
- 1 day ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Entry Level Customer Service Team Member
- Boston, MA (23 miles from Hanson, MA)
- 1 day ago
- Boston, MA (23 miles from Hanson, MA)
- 1 day ago
Entry Level Customer Service Team Member GM Group Boston, MA, US 1 day ago Quick Job type Full-time Quick Job description At Greenlining Management, we are seeking a motivated individual to join...
Assistant Customer Service Manager
- Cohasset, MA (12 miles from Hanson, MA)
- 1 day ago
- Cohasset, MA (12 miles from Hanson, MA)
- 1 day ago
A Day in the Life: Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this...
Healthcare Customer Service Representative
- Stoughton, MA (12 miles from Hanson, MA)
- 2 days ago
- Stoughton, MA (12 miles from Hanson, MA)
- 2 days ago
Company: Kelly Services Location: Stoughton, MA Career Level: Associate Industries: Recruitment Agency, Staffing, Job Board Description Customer Service Representative (CSR) - Temp to Perm Location:...
- Boston, MA (23 miles from Hanson, MA)
- 2 days ago
- Boston, MA (23 miles from Hanson, MA)
- 2 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Senior Client Service Representative
- Boston, MA (23 miles from Hanson, MA)
- 2 days ago
- Boston, MA (23 miles from Hanson, MA)
- 2 days ago
Senior Client Service Representative Aleron United States, Massachusetts, Boston Jul 01, 2025 Description Are you a Senior Client Service Representative looking to join one of the top companies in...
- Cohasset, MA (12 miles from Hanson, MA)
- 2 days ago
- Cohasset, MA (12 miles from Hanson, MA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Care Representative (Toyota)
- Norwood, MA (18 miles from Hanson, MA)
- 2 days ago
- Norwood, MA (18 miles from Hanson, MA)
- 2 days ago
Nucar Toyota of Norwood is hiring for our Client Care call center An Automotive Client Care Representative, also known as Business Development Representative, is responsible for handling inbound...
Sales Associate - Boston, MA - Sports Medicine
- Boston, MA (23 miles from Hanson, MA)
- 2 days ago
- Boston, MA (23 miles from Hanson, MA)
- 2 days ago
Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
Pharmacy Customer Service Associate
- Holbrook, MA (8 miles from Hanson, MA)
- 2 days ago
- Holbrook, MA (8 miles from Hanson, MA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Hanson, MA
Moving to Hanson, MA? Find some basic demographic data about Hanson, MA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hanson, MA
Highest Education Level
Customer Service Representatives in Hanson, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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