Customer Service Representative Jobs in Hadley, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(03253) - 1273 Memorial Drive
- Domino's Pizza
- Chicopee, MA (13 miles from Hadley, MA)
- 3 hours ago
- Chicopee, MA (13 miles from Hadley, MA)
- 3 hours ago
Company Description Job Description Domino's Pizza is looking for energetic, outgoing people to wait on their customers. This job includes: taking customer orders, handling cash, making food,...
In PersonCustomer Service Team Member-PT
- River Valley Co-op
- Northampton, MA (2 miles from Hadley, MA)
- 16 hours ago
- Northampton, MA (2 miles from Hadley, MA)
- 16 hours ago
Customer Service Team Member-Part Time Part-time hours. Requires open availability, including evenings and weekends River Valley Co-op Our Mission: River Valley Co-op staff members are all...
In Person Part TimeCustomer Service Team Member-Full Time
- River Valley Co-op
- Easthampton, MA (8 miles from Hadley, MA)
- 16 hours ago
- Easthampton, MA (8 miles from Hadley, MA)
- 16 hours ago
Customer Service Team Member - Full Time Our Customer Service team is responsible for welcoming shoppers into our physical and virtual stores and processing their orders efficiently and...
In Person Full TimeCustomer Service Team Mbr-Temporary
- River Valley Co-op
- Easthampton, MA (8 miles from Hadley, MA)
- 16 hours ago
- Easthampton, MA (8 miles from Hadley, MA)
- 16 hours ago
Customer Service Team Member - Temporary Our Customer Service team is responsible for welcoming shoppers into our physical and virtual stores and processing their orders efficiently and...
In Person TemporaryCustomer Account Representative
- Rent A Center
- Springfield, MA (17 miles from Hadley, MA)
- 23 hours ago
- Springfield, MA (17 miles from Hadley, MA)
- 23 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $19.05 per hour - $19.55 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In Person- KFC
- Holyoke, MA (9 miles from Hadley, MA)
- 23 hours ago
- Holyoke, MA (9 miles from Hadley, MA)
- 23 hours ago
Order Management: Accurately take and prepare guest orders, ensuring efficiency and attention to detail. Guest Interaction: Provide top-notch guest experience through friendly interactions,...
In PersonCustomer Service Representative
- EnPro Associates LLC
- Northampton, MA (2 miles from Hadley, MA)
- 1 day ago
- Northampton, MA (2 miles from Hadley, MA)
- 1 day ago
The Customer Service Representative supports customer interactions and order management activities across multiple channels (phone, email, ERP, portals)....
In Person- DollarTree
- Agawam, MA (20 miles from Hadley, MA)
- 2 days ago
- Agawam, MA (20 miles from Hadley, MA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
In PersonCrew Member: Customer Service / Cashier
- Taco Bell
- Ware, MA (16 miles from Hadley, MA)
- 4 days ago
- Ware, MA (16 miles from Hadley, MA)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service Rep/Assistant Manager
- Domino's Pizza
- Palmer, MA (18 miles from Hadley, MA)
- 5 days ago
- Palmer, MA (18 miles from Hadley, MA)
- 5 days ago
We are looking for Customer Service Representatives&Assistant Managers at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
In PersonCustomer Service Representative
- EnPro Industries
- Easthampton, MA (8 miles from Hadley, MA)
- 6 days ago
- Easthampton, MA (8 miles from Hadley, MA)
- 6 days ago
The Customer Service Representative supports customer interactions and order management activities across multiple channels (phone, email, ERP, portals)....
In PersonCustomer Service Representative
- Circle K
- Greenfield, MA (19 miles from Hadley, MA)
- 7 days ago
- Greenfield, MA (19 miles from Hadley, MA)
- 7 days ago
Store 4707510: 223 Mohawk Tr, Greenfield, Massachusetts 01301 Shift Availability Days & Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Representative $17 hourly
- Raymour & Flanigan
- West Springfield, MA (16 miles from Hadley, MA)
- 8 days ago
- West Springfield, MA (16 miles from Hadley, MA)
- 8 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
In PersonCustomer Service Associate/Teller
- Monson Savings Bank
- Ware, MA (16 miles from Hadley, MA)
- 8 days ago
- Ware, MA (16 miles from Hadley, MA)
- 8 days ago
Monson Savings Bank is seeking a Part-Time Customer Service Associate/Teller for our Ware Branch. Join our growing and dynamic team! We are a successful community bank dedicated to our customers,...
In Person Part TimeCustomer Service Rep(03701) - 26 main st
- Domino's Pizza
- Westfield, MA (16 miles from Hadley, MA)
- 9 days ago
- Westfield, MA (16 miles from Hadley, MA)
- 9 days ago
Company Description Job Description We are now hiring Customer Service Representatives. Flexible hours Qualifications Additional Information...
In PersonDemographic Data for Hadley, MA
Moving to Hadley, MA? Find some basic demographic data about Hadley, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hadley, MA
Highest Education Level
Customer Service Representatives in Hadley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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