Customer Service Representative Jobs in Greenbush, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (16 miles from Greenbush, MA)
- 12 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (16 miles from Greenbush, MA)
- 12 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Retail Customer Service Representative - Cashier
- Cambridge, MA (23 miles from Greenbush, MA)
- 21 hours ago
- Cambridge, MA (23 miles from Greenbush, MA)
- 21 hours ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Customer Care Representative (Virtual)
- Boston, MA (20 miles from Greenbush, MA)
- 1 day ago
- Boston, MA (20 miles from Greenbush, MA)
- 1 day ago
Customer Care Representative (Virtual) (Boston) McQuade Organization compensation: $60K+ employment type: experience level: entry level job title: Benefits Representative Benefits Representative-...
Veterinary Customer Service Representative
- Weymouth, MA (10 miles from Greenbush, MA)
- 1 day ago
- Weymouth, MA (10 miles from Greenbush, MA)
- 1 day ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Veterinary Customer Service Representative
- South Weymouth, MA (10 miles from Greenbush, MA)
- 2 days ago
- South Weymouth, MA (10 miles from Greenbush, MA)
- 2 days ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Representative II, Customer Service Ops
- Boston, MA (20 miles from Greenbush, MA)
- 2 days ago
- Boston, MA (20 miles from Greenbush, MA)
- 2 days ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Online Banking Specialist (Customer Service Center)
- Lynn, MA (21 miles from Greenbush, MA)
- 2 days ago
- Lynn, MA (21 miles from Greenbush, MA)
- 2 days ago
Provide outstanding service via phone and email to all online banking end users with an outgoing personality and professionalism; successfully address customer questions and concerns. Provide a...
Entry Level Customer Service Team Member
- Boston, MA (20 miles from Greenbush, MA)
- 2 days ago
- Boston, MA (20 miles from Greenbush, MA)
- 2 days ago
Entry Level Customer Service Team Member GM Group Boston, MA, US 1 day ago Quick Job type Full-time Quick Job description At Greenlining Management, we are seeking a motivated individual to join...
Assistant Customer Service Manager
- Cohasset, MA (5 miles from Greenbush, MA)
- 2 days ago
- Cohasset, MA (5 miles from Greenbush, MA)
- 2 days ago
A Day in the Life: Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this...
Healthcare Customer Service Representative
- Stoughton, MA (18 miles from Greenbush, MA)
- 3 days ago
- Stoughton, MA (18 miles from Greenbush, MA)
- 3 days ago
Company: Kelly Services Location: Stoughton, MA Career Level: Associate Industries: Recruitment Agency, Staffing, Job Board Description Customer Service Representative (CSR) - Temp to Perm Location:...
- Boston, MA (20 miles from Greenbush, MA)
- 3 days ago
- Boston, MA (20 miles from Greenbush, MA)
- 3 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Salem, MA (24 miles from Greenbush, MA)
- 3 days ago
- Salem, MA (24 miles from Greenbush, MA)
- 3 days ago
Job Listing ID: 4300998 Job Title: Customer Service Representative Application Deadline: 09/25/2025Job Location: Salem Date Posted: 06/28/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of Job...
Customer Advocate Service Representative
- Salem, MA (24 miles from Greenbush, MA)
- 3 days ago
- Salem, MA (24 miles from Greenbush, MA)
- 3 days ago
Job Classification: Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations...
Senior Client Service Representative
- Boston, MA (20 miles from Greenbush, MA)
- 3 days ago
- Boston, MA (20 miles from Greenbush, MA)
- 3 days ago
Senior Client Service Representative Aleron United States, Massachusetts, Boston Jul 01, 2025 Description Are you a Senior Client Service Representative looking to join one of the top companies in...
- Cohasset, MA (5 miles from Greenbush, MA)
- 3 days ago
- Cohasset, MA (5 miles from Greenbush, MA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Greenbush, MA
Highest Education Level
Customer Service Representatives in Greenbush, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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