Customer Service Representative Jobs in Gardner, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Leominster, MA (11 miles from Gardner, MA)
- 1 day ago
- Leominster, MA (11 miles from Gardner, MA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Member Service Representative, Worcester Shrewsbury St, Part Time, Onsite
- Worcester, MA (24 miles from Gardner, MA)
- 1 day ago
- Worcester, MA (24 miles from Gardner, MA)
- 1 day ago
Schedule Wed 8:30 am-5:30 pm, Thurs & Fri Alternating 8:30 am-5:30pm or 10:30am-7:30 pm, & every Sat 8:30 am-3:30 pm What You'll Do Summary/Objective: Contribute to DCU's Success Sharing and...
Category/Area of Expertise: Retail Operations Job Requisition: 440855 Address: USA-MA-Gardner-21 Timpany Boulevard Store Code: Store 08019 Front End (5151612) Hannaford Supermarkets started out as...
Retail Customer Service Team Member-8
- Leominster, MA (11 miles from Gardner, MA)
- 2 days ago
- Leominster, MA (11 miles from Gardner, MA)
- 2 days ago
Store - WOR-LEOMINSTER, MADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- West Boylston, MA (19 miles from Gardner, MA)
- 3 days ago
- West Boylston, MA (19 miles from Gardner, MA)
- 3 days ago
We are now looking for a qualified Customer Service Representative to assist in the organization, management, and communication of customer requirements....
Customer Service Rep/Pizza Maker (Hudson) - Starting at $14 per hour
- Hollis, NH (23 miles from Gardner, MA)
- 3 days ago
- Hollis, NH (23 miles from Gardner, MA)
- 3 days ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
Customer Service Rep/Pizza Maker (Milford) - Starting at $14 per hour
- Brookline, NH (19 miles from Gardner, MA)
- 3 days ago
- Brookline, NH (19 miles from Gardner, MA)
- 3 days ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
Customer Service Rep/Pizza Maker (S. Nashua) - Starting at $14 per hour
- Hollis, NH (23 miles from Gardner, MA)
- 4 days ago
- Hollis, NH (23 miles from Gardner, MA)
- 4 days ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
- Milford, NH (22 miles from Gardner, MA)
- 4 days ago
- Milford, NH (22 miles from Gardner, MA)
- 4 days ago
Are you a motivated individual seeking a new and exciting opportunity? Do you want to work in a supportive environment with room to grow? Do you want great pay and benefits while also having a...
- Milford, NH (22 miles from Gardner, MA)
- 5 days ago
- Milford, NH (22 miles from Gardner, MA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Worcester, MA (24 miles from Gardner, MA)
- 5 days ago
- Worcester, MA (24 miles from Gardner, MA)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Worcester, MA (24 miles from Gardner, MA)
- 6 days ago
- Worcester, MA (24 miles from Gardner, MA)
- 6 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Leominster, MA (11 miles from Gardner, MA)
- 6 days ago
- Leominster, MA (11 miles from Gardner, MA)
- 6 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.00-$17.25 hour and is...
Customer Support Representative - Smithfield
- Leicester, MA (24 miles from Gardner, MA)
- 8 days ago
- Leicester, MA (24 miles from Gardner, MA)
- 8 days ago
Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as...
Demographic Data for Gardner, MA
Moving to Gardner, MA? Find some basic demographic data about Gardner, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Gardner, MA
Highest Education Level
Customer Service Representatives in Gardner, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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