Customer Service Representative Jobs in Foxboro, MA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 322 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Retail Customer Service Representative - Cashier

  • Cambridge, MA (22 miles from Foxboro, MA)
  • 21 hours ago
  • Cambridge, MA (22 miles from Foxboro, MA)
  • 21 hours ago

We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....

Customer Service - Amazon Hiring Now!

  • Cranston, RI (20 miles from Foxboro, MA)
  • 22 hours ago
  • Cranston, RI (20 miles from Foxboro, MA)
  • 22 hours ago

Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...

Customer Care Representative (Virtual)

  • Boston, MA (22 miles from Foxboro, MA)
  • 1 day ago
  • Boston, MA (22 miles from Foxboro, MA)
  • 1 day ago

Customer Care Representative (Virtual) (Boston) McQuade Organization compensation: $60K+ employment type: experience level: entry level job title: Benefits Representative Benefits Representative-...

Veterinary Customer Service Representative

  • Weymouth, MA (17 miles from Foxboro, MA)
  • 1 day ago
  • Weymouth, MA (17 miles from Foxboro, MA)
  • 1 day ago

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...

Customer Service Representative Part-Time $17 hourly

  • North Attleboro, MA (8 miles from Foxboro, MA)
  • 1 day ago
  • North Attleboro, MA (8 miles from Foxboro, MA)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Client Service Associate

  • Wellesley, MA (17 miles from Foxboro, MA)
  • 1 day ago
  • Wellesley, MA (17 miles from Foxboro, MA)
  • 1 day ago

Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with the...

Member Service Representative, Waltham MA, Part-Time, Onsite

  • Waltham, MA (23 miles from Foxboro, MA)
  • 1 day ago
  • Waltham, MA (23 miles from Foxboro, MA)
  • 1 day ago

Schedule Thu - Fri 10:30 - 7:30 Sat: 8:30 - 3:30 (22.5 Hours) What You'll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing...

Customer Service Associate

  • Seekonk, MA (15 miles from Foxboro, MA)
  • 1 day ago
  • Seekonk, MA (15 miles from Foxboro, MA)
  • 1 day ago

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representative - Work From Home

  • Johnston, RI (21 miles from Foxboro, MA)
  • 1 day ago
  • Johnston, RI (21 miles from Foxboro, MA)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Amazon Locker - Customer Service

  • Newtonville, MA (20 miles from Foxboro, MA)
  • 1 day ago
  • Newtonville, MA (20 miles from Foxboro, MA)
  • 1 day ago

Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...

Veterinary Customer Service Representative

  • South Weymouth, MA (16 miles from Foxboro, MA)
  • 2 days ago
  • South Weymouth, MA (16 miles from Foxboro, MA)
  • 2 days ago

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...

Representative II, Customer Service Ops

  • Boston, MA (22 miles from Foxboro, MA)
  • 2 days ago
  • Boston, MA (22 miles from Foxboro, MA)
  • 2 days ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Entry Level Customer Service Team Member

  • Boston, MA (22 miles from Foxboro, MA)
  • 2 days ago
  • Boston, MA (22 miles from Foxboro, MA)
  • 2 days ago

Entry Level Customer Service Team Member GM Group Boston, MA, US 1 day ago Quick Job type Full-time Quick Job description At Greenlining Management, we are seeking a motivated individual to join...

Customer Service Representative

  • Waltham, MA (23 miles from Foxboro, MA)
  • 2 days ago
  • Waltham, MA (23 miles from Foxboro, MA)
  • 2 days ago

Customer Service Representative Location: Waltham, MA Job Summary: Our client is seeking a dedicated and professional Customer Service Representative to join their esteemed team....

Demographic Data for Foxboro, MA

Moving to Foxboro, MA? Find some basic demographic data about Foxboro, MA below.

Local
National
18,618
647
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Foxboro, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Foxboro, MA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Foxboro, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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