Customer Service Representative Jobs in Fall River, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- North Kingstown, RI (20 miles from Fall River, MA)
- 8 hours ago
- North Kingstown, RI (20 miles from Fall River, MA)
- 8 hours ago
One or more years of customer service or call center experience is preferred. Associate’s or Bachelor’s degree in a related field is preferred....
E-Commerce Customer Service Associate
- Mansfield, MA (20 miles from Fall River, MA)
- 15 hours ago
- Mansfield, MA (20 miles from Fall River, MA)
- 15 hours ago
Overview The E-Commerce Customer Service Associate is the frontline representative of our e-commerce platform, interacting with customers via phone, email and other communication channels. In this...
Customer Service - Self Storage Manager
- Providence, RI (16 miles from Fall River, MA)
- 20 hours ago
- Providence, RI (16 miles from Fall River, MA)
- 20 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Norton, MA (15 miles from Fall River, MA)
- 1 day ago
- Norton, MA (15 miles from Fall River, MA)
- 1 day ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
LP Customer Service Associate I
- Raynham, MA (14 miles from Fall River, MA)
- 1 day ago
- Raynham, MA (14 miles from Fall River, MA)
- 1 day ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Riverside, RI (12 miles from Fall River, MA)
- 1 day ago
- Riverside, RI (12 miles from Fall River, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (1st Shift)
- Warwick, RI (18 miles from Fall River, MA)
- 1 day ago
- Warwick, RI (18 miles from Fall River, MA)
- 1 day ago
Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....
Customer Account Representative
- Warwick, RI (18 miles from Fall River, MA)
- 1 day ago
- Warwick, RI (18 miles from Fall River, MA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Store Specialist - (Customer Service/Merchandising) - Part Time
- Brockton, MA (24 miles from Fall River, MA)
- 2 days ago
- Brockton, MA (24 miles from Fall River, MA)
- 2 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00 - $17.25...
- Plainville, MA (22 miles from Fall River, MA)
- 2 days ago
- Plainville, MA (22 miles from Fall River, MA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Experience Specialist I
- Providence, RI (16 miles from Fall River, MA)
- 2 days ago
- Providence, RI (16 miles from Fall River, MA)
- 2 days ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year Customer Experience Specialist I SolomonEdwards Occupation: Customer Service Representatives Location: Providence, RI - 02919...
- Easton, MA (20 miles from Fall River, MA)
- 2 days ago
- Easton, MA (20 miles from Fall River, MA)
- 2 days ago
Customer Service Associate II Dollar Tree - 3.2 Easton, MA Job Details Part-time $15.50 - $16.00 an hour 19 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Employee...
Customer Service Associate - Temporary
- New Bedford, MA (11 miles from Fall River, MA)
- 3 days ago
- New Bedford, MA (11 miles from Fall River, MA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Providence, RI (16 miles from Fall River, MA)
- 3 days ago
- Providence, RI (16 miles from Fall River, MA)
- 3 days ago
Center experience SAP knowledge is a plus Attention to detail Ability to work in a fast-paced environment Ability to communicate through multiple channels and handling multiple customer inquiries Ability...
- North Attleboro, MA (19 miles from Fall River, MA)
- 3 days ago
- North Attleboro, MA (19 miles from Fall River, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Demographic Data for Fall River, MA
Moving to Fall River, MA? Find some basic demographic data about Fall River, MA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fall River, MA
Highest Education Level
Customer Service Representatives in Fall River, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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