Customer Service Representative Jobs in Dartmouth, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- North Kingstown, RI (23 miles from Dartmouth, MA)
- 11 hours ago
- North Kingstown, RI (23 miles from Dartmouth, MA)
- 11 hours ago
One or more years of customer service or call center experience is preferred. Associate’s or Bachelor’s degree in a related field is preferred....
- Riverside, RI (22 miles from Dartmouth, MA)
- 1 day ago
- Riverside, RI (22 miles from Dartmouth, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (1st Shift)
- Warwick, RI (24 miles from Dartmouth, MA)
- 1 day ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 1 day ago
Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....
Customer Account Representative
- Warwick, RI (24 miles from Dartmouth, MA)
- 1 day ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Associate - Temporary
- New Bedford, MA (5 miles from Dartmouth, MA)
- 3 days ago
- New Bedford, MA (5 miles from Dartmouth, MA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Swansea, MA (16 miles from Dartmouth, MA)
- 3 days ago
- Swansea, MA (16 miles from Dartmouth, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Fairhaven, MA (8 miles from Dartmouth, MA)
- 3 days ago
- Fairhaven, MA (8 miles from Dartmouth, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Fall River, MA (11 miles from Dartmouth, MA)
- 3 days ago
- Fall River, MA (11 miles from Dartmouth, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...
- New Bedford, MA (5 miles from Dartmouth, MA)
- 3 days ago
- New Bedford, MA (5 miles from Dartmouth, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Taunton, MA (23 miles from Dartmouth, MA)
- 3 days ago
- Taunton, MA (23 miles from Dartmouth, MA)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Member Service Representative I - Cranston
- Cranston, RI (24 miles from Dartmouth, MA)
- 4 days ago
- Cranston, RI (24 miles from Dartmouth, MA)
- 4 days ago
We are looking for an experienced Member Service Representative for our Independence Way Branch in Cranston! Our Member Service Representatives are responsible for creating and sustaining a...
Retail Store Specialist (Customer Service/ Merchandising) Part Time - TEMPLATE PLEASE CLONE
- Buzzards Bay, MA (24 miles from Dartmouth, MA)
- 5 days ago
- Buzzards Bay, MA (24 miles from Dartmouth, MA)
- 5 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00 - $17.25...
- Mattapoisett, MA (11 miles from Dartmouth, MA)
- 5 days ago
- Mattapoisett, MA (11 miles from Dartmouth, MA)
- 5 days ago
Customer Service Clerk (Mattapoisett) Mail Box Services Inc. image 1 of 3 82 County Rd. near Church St compensation: $18-$24 per hour depending on skill. We will train employment type: experience...
Retail Store Specialist - (Customer Service/Merchandising) - Part Time
- Seekonk, MA (24 miles from Dartmouth, MA)
- 6 days ago
- Seekonk, MA (24 miles from Dartmouth, MA)
- 6 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00 - $17.25...
Retail Customer Service Associate
- Seekonk, MA (24 miles from Dartmouth, MA)
- 6 days ago
- Seekonk, MA (24 miles from Dartmouth, MA)
- 6 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Dartmouth, MA
Highest Education Level
Customer Service Representatives in Dartmouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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