Customer Service Representative Jobs in Cohasset, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (15 miles from Cohasset, MA)
- 11 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (15 miles from Cohasset, MA)
- 11 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Care Representative (Virtual)
- Boston, MA (15 miles from Cohasset, MA)
- 1 hour ago
- Boston, MA (15 miles from Cohasset, MA)
- 1 hour ago
Customer Care Representative (Virtual) (Boston) McQuade Organization compensation: $60K+ employment type: experience level: entry level job title: Benefits Representative Benefits Representative-...
Veterinary Customer Service Representative
- Weymouth, MA (7 miles from Cohasset, MA)
- 1 hour ago
- Weymouth, MA (7 miles from Cohasset, MA)
- 1 hour ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Customer Service Representative
- Peabody, MA (22 miles from Cohasset, MA)
- 2 hours ago
- Peabody, MA (22 miles from Cohasset, MA)
- 2 hours ago
The Customer Service Representative is responsible for all communication and research regarding patient accounts, as well as for responding to all patient inquiries for the regional healthcare system...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Newton, MA (20 miles from Cohasset, MA)
- 6 hours ago
- Newton, MA (20 miles from Cohasset, MA)
- 6 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Wellesley, MA (23 miles from Cohasset, MA)
- 6 hours ago
- Wellesley, MA (23 miles from Cohasset, MA)
- 6 hours ago
Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with the...
Amazon Locker - Customer Service
- Swampscott, MA (17 miles from Cohasset, MA)
- 19 hours ago
- Swampscott, MA (17 miles from Cohasset, MA)
- 19 hours ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
Veterinary Customer Service Representative
- South Weymouth, MA (8 miles from Cohasset, MA)
- 22 hours ago
- South Weymouth, MA (8 miles from Cohasset, MA)
- 22 hours ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Representative II, Customer Service Ops
- Boston, MA (15 miles from Cohasset, MA)
- 22 hours ago
- Boston, MA (15 miles from Cohasset, MA)
- 22 hours ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Online Banking Specialist (Customer Service Center)
- Lynn, MA (17 miles from Cohasset, MA)
- 22 hours ago
- Lynn, MA (17 miles from Cohasset, MA)
- 22 hours ago
+ Provide outstanding service via phone and email to all online banking end users with an outgoing personality and professionalism; successfully address customer questions and concerns. + Provide...
Entry Level Customer Service Team Member
- Boston, MA (15 miles from Cohasset, MA)
- 1 day ago
- Boston, MA (15 miles from Cohasset, MA)
- 1 day ago
Entry Level Customer Service Team Member GM Group Boston, MA, US 1 day ago Quick Job type Full-time Quick Job description At Greenlining Management, we are seeking a motivated individual to join...
A Day in the Life: Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this...
Healthcare Customer Service Representative
- Stoughton, MA (16 miles from Cohasset, MA)
- 2 days ago
- Stoughton, MA (16 miles from Cohasset, MA)
- 2 days ago
Company: Kelly Services Location: Stoughton, MA Career Level: Associate Industries: Recruitment Agency, Staffing, Job Board Description Customer Service Representative (CSR) - Temp to Perm Location:...
- Boston, MA (15 miles from Cohasset, MA)
- 2 days ago
- Boston, MA (15 miles from Cohasset, MA)
- 2 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Salem, MA (20 miles from Cohasset, MA)
- 2 days ago
- Salem, MA (20 miles from Cohasset, MA)
- 2 days ago
Job Listing ID: 4300998 Job Title: Customer Service Representative Application Deadline: 09/25/2025Job Location: Salem Date Posted: 06/28/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of Job...
Demographic Data for Cohasset, MA
Moving to Cohasset, MA? Find some basic demographic data about Cohasset, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cohasset, MA
Highest Education Level
Customer Service Representatives in Cohasset, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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