Customer Service Representative Jobs in Cherry Valley, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- West Boylston, MA (9 miles from Cherry Valley, MA)
- 1 day ago
- West Boylston, MA (9 miles from Cherry Valley, MA)
- 1 day ago
We are now looking for a qualified Customer Service Representative to assist in the organization, management, and communication of customer requirements....
Customer Service Rep(03282) - 1070 N Main St
- Killingly, CT (24 miles from Cherry Valley, MA)
- 1 day ago
- Killingly, CT (24 miles from Cherry Valley, MA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Representative II
- Framingham, MA (23 miles from Cherry Valley, MA)
- 1 day ago
- Framingham, MA (23 miles from Cherry Valley, MA)
- 1 day ago
Staples is business to business. You're what binds us together. Our customer service team supports our company through their confidence, knowledge and commitment to our customers. We're passionate...
Remote WorkBilingual Store Customer Service Specialist (Portuguese)
- Milford, MA (18 miles from Cherry Valley, MA)
- 1 day ago
- Milford, MA (18 miles from Cherry Valley, MA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Northborough, MA (13 miles from Cherry Valley, MA)
- 2 days ago
- Northborough, MA (13 miles from Cherry Valley, MA)
- 2 days ago
We are currently seeking a Customer Service Representative for a home remodeling company located in Northborough, MA....
Bench Assistant Customer Service Manager - Office
- Putnam, CT (23 miles from Cherry Valley, MA)
- 2 days ago
- Putnam, CT (23 miles from Cherry Valley, MA)
- 2 days ago
Salary: $16.35- $24.50 SUMMARY Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of...
Bilingual Store Customer Service Specialist (Portuguese)
- Marlborough, MA (18 miles from Cherry Valley, MA)
- 2 days ago
- Marlborough, MA (18 miles from Cherry Valley, MA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Account Representative
- Worcester, MA (4 miles from Cherry Valley, MA)
- 2 days ago
- Worcester, MA (4 miles from Cherry Valley, MA)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Worcester, MA (4 miles from Cherry Valley, MA)
- 3 days ago
- Worcester, MA (4 miles from Cherry Valley, MA)
- 3 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
- Holden, MA (6 miles from Cherry Valley, MA)
- 3 days ago
- Holden, MA (6 miles from Cherry Valley, MA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Experience Coordinator (Per Diem) - Shrewsbury MA
- Shrewsbury, MA (9 miles from Cherry Valley, MA)
- 4 days ago
- Shrewsbury, MA (9 miles from Cherry Valley, MA)
- 4 days ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Leominster, MA (20 miles from Cherry Valley, MA)
- 4 days ago
- Leominster, MA (20 miles from Cherry Valley, MA)
- 4 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.00-$17.25 hour and is...
Customer Service Desk Team Member - Part Time
- Bellingham, MA (23 miles from Cherry Valley, MA)
- 4 days ago
- Bellingham, MA (23 miles from Cherry Valley, MA)
- 4 days ago
Customer Service Desk Team Member - Part Time (part of Amazon.com) 3.6 3.6 out of 5 stars 255 Hartford Avenue, Bellingham, MA 02019 A career at Whole Foods Market is more than just the work you...
Customer Service Representative
- Auburn, MA (3 miles from Cherry Valley, MA)
- 5 days ago
- Auburn, MA (3 miles from Cherry Valley, MA)
- 5 days ago
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, E Boston, and Saugus, Massachusetts.Job Summary...
- North Brookfield, MA (10 miles from Cherry Valley, MA)
- 5 days ago
- North Brookfield, MA (10 miles from Cherry Valley, MA)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439804 Address: USA-MA-North Brookfield-5 Gilbert Street Store Code: Store 08011 Front End (5151605) Hannaford Supermarkets started...
Demographic Data for Cherry Valley, MA
Moving to Cherry Valley, MA? Find some basic demographic data about Cherry Valley, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cherry Valley, MA
Highest Education Level
Customer Service Representatives in Cherry Valley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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