Customer Service Representative Jobs in Brant Rock, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (20 miles from Brant Rock, MA)
- 11 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (20 miles from Brant Rock, MA)
- 11 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Veterinary Customer Service Representative
- Weymouth, MA (18 miles from Brant Rock, MA)
- 2 hours ago
- Weymouth, MA (18 miles from Brant Rock, MA)
- 2 hours ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Veterinary Customer Service Representative
- South Weymouth, MA (16 miles from Brant Rock, MA)
- 22 hours ago
- South Weymouth, MA (16 miles from Brant Rock, MA)
- 22 hours ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Assistant Customer Service Manager
- Cohasset, MA (13 miles from Brant Rock, MA)
- 1 day ago
- Cohasset, MA (13 miles from Brant Rock, MA)
- 1 day ago
A Day in the Life: Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this...
Healthcare Customer Service Representative
- Stoughton, MA (23 miles from Brant Rock, MA)
- 2 days ago
- Stoughton, MA (23 miles from Brant Rock, MA)
- 2 days ago
Company: Kelly Services Location: Stoughton, MA Career Level: Associate Industries: Recruitment Agency, Staffing, Job Board Description Customer Service Representative (CSR) - Temp to Perm Location:...
- Cohasset, MA (13 miles from Brant Rock, MA)
- 2 days ago
- Cohasset, MA (13 miles from Brant Rock, MA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Holbrook, MA (18 miles from Brant Rock, MA)
- 2 days ago
- Holbrook, MA (18 miles from Brant Rock, MA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Whitman, MA (15 miles from Brant Rock, MA)
- 2 days ago
- Whitman, MA (15 miles from Brant Rock, MA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Healthcare Customer Service Representative
- Stoughton, MA (23 miles from Brant Rock, MA)
- 3 days ago
- Stoughton, MA (23 miles from Brant Rock, MA)
- 3 days ago
workweek) Position Type: In-office Our client is seeking for six (6) Customer Service Representatives (CSRs) to join our Consumer Relations team in a temp-to-perm capacity....
Retail Store Specialist (Customer Service/Merchandising) - Part time
- East Bridgewater, MA (15 miles from Brant Rock, MA)
- 3 days ago
- East Bridgewater, MA (15 miles from Brant Rock, MA)
- 3 days ago
Retail Store Specialist (Customer Service/Merchandising) - Part time 3.0 3.0 out of 5 stars East Bridgewater, MA Join our team! All associates receive a 30% discount! The compensation range for...
Customer Account Representative
- Brockton, MA (20 miles from Brant Rock, MA)
- 3 days ago
- Brockton, MA (20 miles from Brant Rock, MA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $17.34 per hour - $20.40 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Avon, MA (20 miles from Brant Rock, MA)
- 3 days ago
- Avon, MA (20 miles from Brant Rock, MA)
- 3 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(03750) - 223 Quincy Ave
- Quincy, MA (21 miles from Brant Rock, MA)
- 4 days ago
- Quincy, MA (21 miles from Brant Rock, MA)
- 4 days ago
Company Description Job Description Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You...
Customer Service Representative A
- Hanover, MA (11 miles from Brant Rock, MA)
- 4 days ago
- Hanover, MA (11 miles from Brant Rock, MA)
- 4 days ago
Benefits: 401(k) matching Bonus based on performance Competitive salary Fast-paced local office of a Home-Improvement Franchise has an opening for a part-time Customer Service Representative....
Customer Service Rep(03775) - 1940 Main St.
- Brockton, MA (20 miles from Brant Rock, MA)
- 5 days ago
- Brockton, MA (20 miles from Brant Rock, MA)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Brant Rock, MA
Highest Education Level
Customer Service Representatives in Brant Rock, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »