Customer Service Representative Jobs in Bedford, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (19 miles from Bedford, MA)
- 8 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (19 miles from Bedford, MA)
- 8 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
- Lynn, MA (16 miles from Bedford, MA)
- 7 hours ago
- Lynn, MA (16 miles from Bedford, MA)
- 7 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Medford, MA (10 miles from Bedford, MA)
- 7 hours ago
- Medford, MA (10 miles from Bedford, MA)
- 7 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Reading, MA (9 miles from Bedford, MA)
- 7 hours ago
- Reading, MA (9 miles from Bedford, MA)
- 7 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Clinton, MA (22 miles from Bedford, MA)
- 7 hours ago
- Clinton, MA (22 miles from Bedford, MA)
- 7 hours ago
Westaff is looking for a 1st Shift Customer Service Rep/Warehouse Clerk in the Clinton, MA area for Immediate Start! Payrate - $19/hour Location: Clinton, MA Temp-to-Hire Opportunity!!! 1st Shift...
Part Time Customer Service & Sales Associate
- Salem, NH (20 miles from Bedford, MA)
- 15 hours ago
- Salem, NH (20 miles from Bedford, MA)
- 15 hours ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
- Quincy, MA (22 miles from Bedford, MA)
- 15 hours ago
- Quincy, MA (22 miles from Bedford, MA)
- 15 hours ago
Job Title: Customer Care Representative Location: Remote within distance to Brockton, MA Hours: Tuesday - Saturday 9:30am-6pm PURPOSE AND SCOPE: The Customer Care Representative will contribute to...
- Nashua, NH (18 miles from Bedford, MA)
- 17 hours ago
- Nashua, NH (18 miles from Bedford, MA)
- 17 hours ago
Are you ready to make a meaningful impact on the environment and the community? Pennichuck invites you to join its dynamic team dedicated to delivering high-quality potable water to southern and...
Customer Service Representative- Dealer Photography
- Salem, MA (18 miles from Bedford, MA)
- 17 hours ago
- Salem, MA (18 miles from Bedford, MA)
- 17 hours ago
Dealer Specialties is looking for a Dealership Service Representative/Cosmetic Inspector to join our dynamic team. We offer a desirable work environment that allows you to work independently. We...
- Hudson, NH (19 miles from Bedford, MA)
- 17 hours ago
- Hudson, NH (19 miles from Bedford, MA)
- 17 hours ago
Hudson Veterinary Care is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your...
Client Services Representative II
- Canton, MA (23 miles from Bedford, MA)
- 17 hours ago
- Canton, MA (23 miles from Bedford, MA)
- 17 hours ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Job Description We are FIS. Our...
Geek Squad Customer Care Agent
- Danvers, MA (17 miles from Bedford, MA)
- 18 hours ago
- Danvers, MA (17 miles from Bedford, MA)
- 18 hours ago
As a Geek Squad Customer Care Agent, you'll resolve delivery and installation issues for our clients. These topics include product or property damage, system issues, product availability,...
Customer Service - Self Storage Manager
- Westwood, MA (19 miles from Bedford, MA)
- 22 hours ago
- Westwood, MA (19 miles from Bedford, MA)
- 22 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Burlington, MA (3 miles from Bedford, MA)
- 1 day ago
- Burlington, MA (3 miles from Bedford, MA)
- 1 day ago
Overview First line representative responsible for handling inbound/outbound call inquiries, processing transactions, and facilitating answers to a range of inquiries. Responsible for fax, email...
Veterinary Client Service Representative
- Ayer, MA (15 miles from Bedford, MA)
- 1 day ago
- Ayer, MA (15 miles from Bedford, MA)
- 1 day ago
Ayer Animal Medical Center is in search of a full-time Veterinary Client Service Representative to join our growing team! We offer an AMAZING benefits package- which includes paid time off, 401k,...
Demographic Data for Bedford, MA
Moving to Bedford, MA? Find some basic demographic data about Bedford, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Bedford, MA
Highest Education Level
Customer Service Representatives in Bedford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »