Customer Service Representative Jobs in Ayer, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (15 miles from Ayer, MA)
- 7 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (15 miles from Ayer, MA)
- 7 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
Retail Customer Service Associate Full Time
- Hudson, MA (12 miles from Ayer, MA)
- 3 hours ago
- Hudson, MA (12 miles from Ayer, MA)
- 3 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Customer Service Representative
- Gardner, MA (21 miles from Ayer, MA)
- 8 hours ago
- Gardner, MA (21 miles from Ayer, MA)
- 8 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
REMOTE Customer Service Rep II Phones
- Lawrence, MA (23 miles from Ayer, MA)
- 8 hours ago
- Lawrence, MA (23 miles from Ayer, MA)
- 8 hours ago
Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality...
Remote Work- Wilmington, MA (20 miles from Ayer, MA)
- 8 hours ago
- Wilmington, MA (20 miles from Ayer, MA)
- 8 hours ago
Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and...
Customer Service Rep(03141) - 374 Chelmsford St.
- Lowell, MA (14 miles from Ayer, MA)
- 12 hours ago
- Lowell, MA (14 miles from Ayer, MA)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...
Customer Service Representative (Part-Time)-1
- Natick, MA (22 miles from Ayer, MA)
- 12 hours ago
- Natick, MA (22 miles from Ayer, MA)
- 12 hours ago
Location: 834 Worcester St, Natick, Massachusetts 01760 United States of America Do you enjoy working with your hands? Are you interested in learning valuable technical skills? U-Haul is seeking a...
Customer Service Representative
- Merrimack, NH (20 miles from Ayer, MA)
- 16 hours ago
- Merrimack, NH (20 miles from Ayer, MA)
- 16 hours ago
Job Overview The Customer Service Representative is responsible for the customer service needs of the Getinge business....
Customer Support Representative
- Chelmsford, MA (11 miles from Ayer, MA)
- 22 hours ago
- Chelmsford, MA (11 miles from Ayer, MA)
- 22 hours ago
Kelly has partnered with a fast-growing Medical Device Manufacturer to source for a Customer Support Representative to join their team! This is a temp to hire position, paying up to $21 per hour....
Customer Support Representative
- Chelmsford, MA (11 miles from Ayer, MA)
- 1 day ago
- Chelmsford, MA (11 miles from Ayer, MA)
- 1 day ago
Kelly has partnered with a fast-growing Medical Device Manufacturer to source for a Customer Support Representative to join their team! This is a temp to hire position, paying up to $21 per hour....
- Natick, MA (22 miles from Ayer, MA)
- 1 day ago
- Natick, MA (22 miles from Ayer, MA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service/Sales ($16.00 an hour)
- Marlborough, MA (15 miles from Ayer, MA)
- 1 day ago
- Marlborough, MA (15 miles from Ayer, MA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Arlington, MA (23 miles from Ayer, MA)
- 1 day ago
- Arlington, MA (23 miles from Ayer, MA)
- 1 day ago
We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is...
- Pelham, NH (17 miles from Ayer, MA)
- 1 day ago
- Pelham, NH (17 miles from Ayer, MA)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 440872 Address: USA-NH-Pelham-150 Bridge Street Store Code: Store 08015 Management (7240342) Hannaford Supermarkets started out as a...
Healthcare Customer Service Advisor
- Bedford, MA (15 miles from Ayer, MA)
- 1 day ago
- Bedford, MA (15 miles from Ayer, MA)
- 1 day ago
You can shine with us in a Customer Service Representative position by assisting callers in an engaging and professional manner....
Remote WorkDemographic Data for Ayer, MA
Moving to Ayer, MA? Find some basic demographic data about Ayer, MA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Ayer, MA
Highest Education Level
Customer Service Representatives in Ayer, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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