Customer Service Representative Jobs in Waldorf, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (24 miles from Waldorf, MD)
- 11 days ago
- Cherrydale Vet Clinic
- Arlington, VA (24 miles from Waldorf, MD)
- 11 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Remote Customer Service Representative
- Arlington, VA (22 miles from Waldorf, MD)
- 2 hours ago
- Arlington, VA (22 miles from Waldorf, MD)
- 2 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (22 miles from Waldorf, MD)
- 2 hours ago
- Arlington, VA (22 miles from Waldorf, MD)
- 2 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep(06081) - 21 Church St.
- Prince Frederick, MD (16 miles from Waldorf, MD)
- 2 hours ago
- Prince Frederick, MD (16 miles from Waldorf, MD)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Sales & Customer Service Associate - Part Time
- Arlington, VA (22 miles from Waldorf, MD)
- 10 hours ago
- Arlington, VA (22 miles from Waldorf, MD)
- 10 hours ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...
Federal Account Liaison- Vaccines
- Washington, DC (21 miles from Waldorf, MD)
- 16 hours ago
- Washington, DC (21 miles from Waldorf, MD)
- 16 hours ago
Job Title: Federal Account Liaison- Vaccines Location : Us Remote/Field About the Job This role serves as a liaison between home office-based departments (Internal Sales, Medical Affairs,...
Remote WorkBilingual Customer Service Specialist (Spanish)
- Falls Church, VA (23 miles from Waldorf, MD)
- 18 hours ago
- Falls Church, VA (23 miles from Waldorf, MD)
- 18 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(06079) - 5736 Deale Churchton Rd.
- Deale, MD (20 miles from Waldorf, MD)
- 1 day ago
- Deale, MD (20 miles from Waldorf, MD)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Eyewear Customer Service/Sales Advisor
- Washington, DC (21 miles from Waldorf, MD)
- 2 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Rep(06061) - 7861 Bayside Rd.
- Chesapeake Beach, MD (18 miles from Waldorf, MD)
- 2 days ago
- Chesapeake Beach, MD (18 miles from Waldorf, MD)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
DMV Customer Service Center Work Leader - #04133 Arlington Metro at Virginia Sq. CSC
- Arlington, VA (22 miles from Waldorf, MD)
- 2 days ago
- Arlington, VA (22 miles from Waldorf, MD)
- 2 days ago
Title: DMV Customer Service Center Work Leader - #04133 Arlington Metro at Virginia Sq. CSC State Role Title: Admin and Office Spec III Hiring Range: $53, 038 - Commensurate with DMV Experience...
Customer Service Representative
- Washington, DC (21 miles from Waldorf, MD)
- 3 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 3 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
- Washington, DC (21 miles from Waldorf, MD)
- 3 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 3 days ago
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a**Bilingual Customer Service and Sales Representative working remotely**, you'll be a...
Remote WorkCustomer Service Representative
- Springfield, VA (24 miles from Waldorf, MD)
- 3 days ago
- Springfield, VA (24 miles from Waldorf, MD)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Temporary-Customer Service- Delta Sigma Theta Sorority
- Washington, DC (21 miles from Waldorf, MD)
- 3 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 3 days ago
un Temporary-Customer Service- Delta Sigma Theta Sorority (Washington, DC) compensation: Compensation In the Description Scootaround, the leading provider of mobility rentals, is looking for two...
Demographic Data for Waldorf, MD
Moving to Waldorf, MD? Find some basic demographic data about Waldorf, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Waldorf, MD
Highest Education Level
Customer Service Representatives in Waldorf, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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