Customer Service Representative Jobs in Sykesville, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Baltimore, MD (19 miles from Sykesville, MD)
- 27 days ago
- Baltimore, MD (19 miles from Sykesville, MD)
- 27 days ago
center experience College degree in a related discipline, or relevant technical experience (3-5 years of experience) preferred....
Customer Service Representative
- Baltimore, MD (19 miles from Sykesville, MD)
- 1 day ago
- Baltimore, MD (19 miles from Sykesville, MD)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkCustomer Service Representative - Patient Registration
- Baltimore, MD (19 miles from Sykesville, MD)
- 5 hours ago
- Baltimore, MD (19 miles from Sykesville, MD)
- 5 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- Phoenix, MD (22 miles from Sykesville, MD)
- 5 hours ago
- Phoenix, MD (22 miles from Sykesville, MD)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Veterinary Client Service Representative
- Frederick, MD (20 miles from Sykesville, MD)
- 8 hours ago
- Frederick, MD (20 miles from Sykesville, MD)
- 8 hours ago
Answer and prioritize incoming phone calls Monitor client flow from check-in through discharge Provide excellent customer service to our referring veterinarians and their staff by assisting with their...
Full Time Customer Service Delivery Driver Frederick, MD
- Frederick, MD (20 miles from Sykesville, MD)
- 8 hours ago
- Frederick, MD (20 miles from Sykesville, MD)
- 8 hours ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Rep(06115) - 350 Fortune Terrace
- Rockville, MD (23 miles from Sykesville, MD)
- 18 hours ago
- Rockville, MD (23 miles from Sykesville, MD)
- 18 hours ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(06077) - 1213 Liberty Rd
- Eldersburg, MD
- 18 hours ago
- Eldersburg, MD
- 18 hours ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(06064) - 26437 Ridge Rd
- Damascus, MD (15 miles from Sykesville, MD)
- 18 hours ago
- Damascus, MD (15 miles from Sykesville, MD)
- 18 hours ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(06067) - 15530 Old Columbia Pike
- Burtonsville, MD (19 miles from Sykesville, MD)
- 18 hours ago
- Burtonsville, MD (19 miles from Sykesville, MD)
- 18 hours ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Associate - Temporary
- Baltimore, MD (19 miles from Sykesville, MD)
- 18 hours ago
- Baltimore, MD (19 miles from Sykesville, MD)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(06082) - 11717 Old National Pike
- New Market, MD (16 miles from Sykesville, MD)
- 1 day ago
- New Market, MD (16 miles from Sykesville, MD)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Representative
- Gaithersburg, MD (20 miles from Sykesville, MD)
- 1 day ago
- Gaithersburg, MD (20 miles from Sykesville, MD)
- 1 day ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Eyewear Customer Service/Sales Advisor
- Ellicott City, MD (12 miles from Sykesville, MD)
- 1 day ago
- Ellicott City, MD (12 miles from Sykesville, MD)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Outside Sales Customer Service Representative
- Gaithersburg, MD (20 miles from Sykesville, MD)
- 1 day ago
- Gaithersburg, MD (20 miles from Sykesville, MD)
- 1 day ago
Position Summary: The primary function of the Outside Sales position is to be responsible for all sales activities from lead generation through close in an assigned territory. This person will...
Demographic Data for Sykesville, MD
Moving to Sykesville, MD? Find some basic demographic data about Sykesville, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sykesville, MD
Highest Education Level
Customer Service Representatives in Sykesville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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