Customer Service Representative Jobs in Smithsburg, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD
- 12 days ago
- Fil-Tec, Inc.
- Smithsburg, MD
- 12 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Customer Service Desk Associate - FT
- Frederick, MD (17 miles from Smithsburg, MD)
- 6 hours ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 6 hours ago
Customer Service Desk Associate Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nations leading retailers!...
- Frederick, MD (17 miles from Smithsburg, MD)
- 1 day ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 255571 Address: USA-MD-Frederick-6920 Crestwood Blvd Store Code: Store 01442 FRONT END (7223979) Food Lion has been providing an...
- Frederick, MD (17 miles from Smithsburg, MD)
- 1 day ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 317415 Address: USA-MD-Frederick-6920 Crestwood Blvd Store Code: Store 01442 FRONT END (7223979) Food Lion has been providing an...
U-Box Customer Care Representative (CDL)
- Frederick, MD (17 miles from Smithsburg, MD)
- 1 day ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 1 day ago
Location: 6023 Fair Oaks Dr, Suite A, 101 & 102, Frederick, Maryland 21703 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul...
Retail Customer Service Associate
- Frederick, MD (17 miles from Smithsburg, MD)
- 2 days ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 2 days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Merchant Services Customer Support Specialist
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 5 days ago
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 5 days ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Pharmacy Customer Service Associate
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 5 days ago
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Greencastle, PA (14 miles from Smithsburg, MD)
- 5 days ago
- Greencastle, PA (14 miles from Smithsburg, MD)
- 5 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
- Chambersburg, PA (20 miles from Smithsburg, MD)
- 5 days ago
- Chambersburg, PA (20 miles from Smithsburg, MD)
- 5 days ago
Job Description: Customer Service Representative Our Values At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace....
Eyewear Customer Service/Sales Advisor
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 5 days ago
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 5 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Team Member - Hagerstown, MD (MD0602)
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 7 days ago
- Hagerstown, MD (7 miles from Smithsburg, MD)
- 7 days ago
Job Details Job Location : Hagerstown, MD Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Associate - Temporary
- Brunswick, MD (23 miles from Smithsburg, MD)
- 8 days ago
- Brunswick, MD (23 miles from Smithsburg, MD)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Frederick, MD (17 miles from Smithsburg, MD)
- 11 days ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 11 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Part Time Customer Service Delivery Driver Frederick
- Frederick, MD (17 miles from Smithsburg, MD)
- 12 days ago
- Frederick, MD (17 miles from Smithsburg, MD)
- 12 days ago
Summary: Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Demographic Data for Smithsburg, MD
Moving to Smithsburg, MD? Find some basic demographic data about Smithsburg, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Smithsburg, MD
Highest Education Level
Customer Service Representatives in Smithsburg, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Scanning
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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