Customer Service Representative Jobs in Salisbury, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- Millsboro, DE (24 miles from Salisbury, MD)
- 1 day ago
- Millsboro, DE (24 miles from Salisbury, MD)
- 1 day ago
Overview We are currently looking for a Bilingual (fluent in Spanish and English) Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention...
Atlantic Tractor Salisbury, Maryland Purpose: Builds customer relationships by traveling to customer locations to perform follow-up activities on complete goods, parts and service sales, address...
- Berlin, MD (22 miles from Salisbury, MD)
- 6 days ago
- Berlin, MD (22 miles from Salisbury, MD)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Millsboro, DE (24 miles from Salisbury, MD)
- 9 days ago
- Millsboro, DE (24 miles from Salisbury, MD)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Body Shop Customer Support Specialist - Salisbury Collision
- Salisbury, MD
- 11 days ago
- Salisbury, MD
- 11 days ago
Income Ranges from $15 to $18 per hour. Address: 520 East Naylor Rd. Salisbury, MD 21804 / Contact 302-648-JOBS (5627) with any questions. Body Shop Customer Support Specialist / Collision Center...
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Eyewear Customer Service/Sales Advisor Part Time
- Georgetown, DE (24 miles from Salisbury, MD)
- 15 days ago
- Georgetown, DE (24 miles from Salisbury, MD)
- 15 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Agent, Cross Functional (Part-Time)
- Salisbury, MD
- 15 days ago
- Salisbury, MD
- 15 days ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
- Delmar, DE (8 miles from Salisbury, MD)
- 17 days ago
- Delmar, DE (8 miles from Salisbury, MD)
- 17 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Eyewear Customer Service/Sales Advisor
- Seaford, DE (17 miles from Salisbury, MD)
- 30+ days ago
- Seaford, DE (17 miles from Salisbury, MD)
- 30+ days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative
- Seaford, DE (17 miles from Salisbury, MD)
- 30+ days ago
- Seaford, DE (17 miles from Salisbury, MD)
- 30+ days ago
Fidelity Power Systems, oneof the nation's largest distributors of Kohler Generators and Power Systems, isseeking a seasoned Operations Manager to join our growing teamoperating at our Seaford, DE...
Customer Service Rep(04680) - 1730 N. SALISBURY BLVD.
- Salisbury, MD
- 90+ days ago
- Salisbury, MD
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04424) - 3 Back Bay Park Center
- Millsboro, DE (24 miles from Salisbury, MD)
- 90+ days ago
- Millsboro, DE (24 miles from Salisbury, MD)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Salisbury, MD
Moving to Salisbury, MD? Find some basic demographic data about Salisbury, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salisbury, MD
Highest Education Level
Customer Service Representatives in Salisbury, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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