Customer Service Representative Jobs in Salisbury, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wawa, Inc.
- Georgetown, DE (24 miles from Salisbury, MD)
- 1 day ago
- Georgetown, DE (24 miles from Salisbury, MD)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Desk Associate - PT
- Boscov's Department Store, LLC.
- Salisbury, MD
- 3 days ago
- Salisbury, MD
- 3 days ago
Customer Service Desk Associate - PT Retail Customer Service Desk Associate Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail...
In Person Part TimeMulti-Location Customer Service Specialist
- Sherwin-Williams
- Seaford, DE (17 miles from Salisbury, MD)
- 7 days ago
- Seaford, DE (17 miles from Salisbury, MD)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Salisbury, MD
- 8 days ago
- Salisbury, MD
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- Food Lion
- Berlin, MD (22 miles from Salisbury, MD)
- 13 days ago
- Berlin, MD (22 miles from Salisbury, MD)
- 13 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 502350 Address: USA-MD-Berlin-10138 Old Ocean City Blvd Store Code: Store 00658 Front End (7213686) Food Lion has been providing an...
In Person Part Time- Michaels Stores
- Berlin, MD (22 miles from Salisbury, MD)
- 15 days ago
- Berlin, MD (22 miles from Salisbury, MD)
- 15 days ago
Store - OCEAN LANDINGS-BERLIN, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Salisbury, MD
- 16 days ago
- Salisbury, MD
- 16 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- Burke & Herbert Bank & Trust
- Delmar, DE (8 miles from Salisbury, MD)
- 18 days ago
- Delmar, DE (8 miles from Salisbury, MD)
- 18 days ago
Burke & Herbert Bank & Trust Job Description Edit English (US) Job Posting TitleCustomer Service Teller Job Description JOB DESCRIPTION Summary/Objective Under the direction of the Branch...
In PersonCustomer Service Rep(04424) - 3 Back Bay Park Center
- Domino's
- Millsboro, DE (24 miles from Salisbury, MD)
- 18 days ago
- Millsboro, DE (24 miles from Salisbury, MD)
- 18 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In Person- Chesapeake Utilities Corporation
- Pocomoke City, MD (20 miles from Salisbury, MD)
- 20 days ago
- Pocomoke City, MD (20 miles from Salisbury, MD)
- 20 days ago
Customer Service Representative I Pocomoke, MD What makes us great... At the heart of our Company is a dedication to delivering energy that drives progress....
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark Financial Services, LLC
- Salisbury, MD
- 24 days ago
- Salisbury, MD
- 24 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Team Member - Salisbury 2 N Fruitland Blvd (MD0603) (68171)
- ModWash
- Salisbury, MD
- 26 days ago
- Salisbury, MD
- 26 days ago
Job DetailsJob Location: Salisbury, MD 21801Position Type: Part TimeSalary Range: $15.00 - $15.00 Base+Commission/monthTravel Percentage: NoneJob Shift: AnyJob Category: SalesBe Bold. Be Kind. Be...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark
- Salisbury, MD
- 27 days ago
- Salisbury, MD
- 27 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Representative
- Tunnell Companies, LP
- Long Neck, DE (24 miles from Salisbury, MD)
- 30+ days ago
- Long Neck, DE (24 miles from Salisbury, MD)
- 30+ days ago
at Tunnell Companies, LP in Long Neck, Delaware, United States Job Description Responsibilities This role is crucial in ensuring smooth operations and enhancing the experience of our community...
In PersonDemographic Data for Salisbury, MD
Moving to Salisbury, MD? Find some basic demographic data about Salisbury, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salisbury, MD
Highest Education Level
Customer Service Representatives in Salisbury, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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