Customer Service Representative Jobs in Queenstown, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent With Graphic Design Expertise
- InstantCard
- Annapolis, MD (22 miles from Queenstown, MD)
- moments ago
- Annapolis, MD (22 miles from Queenstown, MD)
- moments ago
un customer service agent with graphic design expertise (Annapolis) InstantCard compensation: $65,000; health, dental, vision; 401k, PTO (22 to start in first year); bonus and other small perks...
HybridCustomer Service Representative (CSR) (04603) - 2708 Mountain Rd
- Domino's Pizza
- Pasadena, MD (23 miles from Queenstown, MD)
- 4 hours ago
- Pasadena, MD (23 miles from Queenstown, MD)
- 4 hours ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
In Person- VCA Animal Hospitals
- Edgewater, MD (21 miles from Queenstown, MD)
- 1 day ago
- Edgewater, MD (21 miles from Queenstown, MD)
- 1 day ago
VCA South Arundel Animal Hospital is located just south of Annapolis, MD. We have 6 doctors and a full staff that helps to make sure that the hospital runs efficiently. You will want to work with...
In Person- MWEJobs
- Denton, MD (17 miles from Queenstown, MD)
- 5 days ago
- Denton, MD (17 miles from Queenstown, MD)
- 5 days ago
Customer Support Specialist Income Ranges from $15 to $19 per hour. Address: 6646 Ocean Gateway Service Road, Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions. Customer Support...
In PersonCustomer Service Representative U.S.-based only
- Jobs for Humanity
- Annapolis, MD (22 miles from Queenstown, MD)
- 6 days ago
- Annapolis, MD (22 miles from Queenstown, MD)
- 6 days ago
We're seeking customer service representatives who are enthusiastic about challenges, prioritize guest satisfaction above all else, and are committed to delivering exceptional service.Candidate must...
RemoteCustomer Service Rep(04659) - 3147 Solomons Island Road
- Domino's
- Edgewater, MD (21 miles from Queenstown, MD)
- 6 days ago
- Edgewater, MD (21 miles from Queenstown, MD)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonCustomer Service Representatives/Cashiers
- High's of Baltimore, LLC
- Deale, MD (24 miles from Queenstown, MD)
- 6 days ago
- Deale, MD (24 miles from Queenstown, MD)
- 6 days ago
Customer Service Representatives/Cashiers Are you an outgoing & friendly person looking for work? Do you want to be a part of the local business that takes care of its neighbors?...
In PersonCustomer Support Specialist / Cashier / Receptionist - P/T - Easton Chevy GMC
- Hertrich Family of Automobile Dealers
- Easton, MD (11 miles from Queenstown, MD)
- 6 days ago
- Easton, MD (11 miles from Queenstown, MD)
- 6 days ago
Income Ranges from $15 to $19 per hour. Address: 7677 Ocean Gateway, Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions. Customer Support Specialist / Receptionist Automotive...
In Person Part TimeCustomer Support Specialist / Cashier / Receptionist - F/T - Denton Chevy
- Hertrich Family of Automobile Dealers
- Denton, MD (17 miles from Queenstown, MD)
- 6 days ago
- Denton, MD (17 miles from Queenstown, MD)
- 6 days ago
Income Ranges from $15 to $19 per hour. Address: 6646 Ocean Gateway Service Road, Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions. Customer Support Specialist / Receptionist...
In PersonRegistered Client Service Associate
- Raymond James
- Annapolis, MD (22 miles from Queenstown, MD)
- 7 days ago
- Annapolis, MD (22 miles from Queenstown, MD)
- 7 days ago
Job Description Summary Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple...
In PersonCustomer Service Representative - Lead
- Luminis Health
- Annapolis, MD (22 miles from Queenstown, MD)
- 16 days ago
- Annapolis, MD (22 miles from Queenstown, MD)
- 16 days ago
Position Objective: Adheres to the standardization, accuracy and compliance policies of the department and organization. Essential Job Duties: Reasonable accommodations may be made to enable...
In Person- Food Lion
- Centreville, MD (10 miles from Queenstown, MD)
- 16 days ago
- Centreville, MD (10 miles from Queenstown, MD)
- 16 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 422113 Address: USA-MD-Centreville-2466 Centreville Rd Store Code: Store 02522 Front End (7232724) Food Lion has been providing an...
In Person Part Time- Chesapeake Utilities Corporation
- Easton, MD (11 miles from Queenstown, MD)
- 20 days ago
- Easton, MD (11 miles from Queenstown, MD)
- 20 days ago
Customer Service Representative I Easton, MD What makes us great... At the heart of our Company is a dedication to delivering energy that drives progress....
In Person- Wawa, Inc.
- Grasonville, MD (3 miles from Queenstown, MD)
- 30+ days ago
- Grasonville, MD (3 miles from Queenstown, MD)
- 30+ days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Representative (CSR) (04606) - 963 Ritchie Hwy
- Domino's Pizza
- Arnold, MD (20 miles from Queenstown, MD)
- 30+ days ago
- Arnold, MD (20 miles from Queenstown, MD)
- 30+ days ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
In PersonDemographic Data for Queenstown, MD
Moving to Queenstown, MD? Find some basic demographic data about Queenstown, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Queenstown, MD
Highest Education Level
Customer Service Representatives in Queenstown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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