Customer Service Representative Jobs in Lutherville, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR) (04603) - 2708 Mountain Rd
- Domino's Pizza
- Pasadena, MD (22 miles from Lutherville, MD)
- 2 hours ago
- Pasadena, MD (22 miles from Lutherville, MD)
- 2 hours ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
In Person- Wegmans
- Columbia, MD (18 miles from Lutherville, MD)
- 14 hours ago
- Columbia, MD (18 miles from Lutherville, MD)
- 14 hours ago
Location: 8855 McGaw Road Columbia, MD 21045 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Full...
In Person- Wegmans Food Markets
- Columbia, MD (20 miles from Lutherville, MD)
- 15 hours ago
- Columbia, MD (20 miles from Lutherville, MD)
- 15 hours ago
Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other...
In PersonCustomer Service Representative
- Baltimore, MD (9 miles from Lutherville, MD)
- 16 hours ago
- Baltimore, MD (9 miles from Lutherville, MD)
- 16 hours ago
Serve as a point of contact for customer inquiries, order updates, and product information -Facilitate customer and visitor check-in ensuring a smooth and professional arrival experience...
In PersonCustomer Service Exit Booth Agent
- National Car Alamo
- Baltimore, MD (9 miles from Lutherville, MD)
- 1 day ago
- Baltimore, MD (9 miles from Lutherville, MD)
- 1 day ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In Person- Sherwin Williams
- Arbutus, MD (13 miles from Lutherville, MD)
- 1 day ago
- Arbutus, MD (13 miles from Lutherville, MD)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- ASR Group
- Baltimore, MD (9 miles from Lutherville, MD)
- 1 day ago
- Baltimore, MD (9 miles from Lutherville, MD)
- 1 day ago
The ASR Group family of companies make up the worlds largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener...
In Person- Randstad
- Fulton, MD (24 miles from Lutherville, MD)
- 1 day ago
- Fulton, MD (24 miles from Lutherville, MD)
- 1 day ago
Must have minimum 2 years of Customer Service experience or previous Call Center experience; Healthcare preferred. Great opportunity to get your foot in the door at our prestigious client!...
RemoteCustomer Service Representative - The Mall in Columbia
- Nordstrom Inc.
- Columbia, MD (20 miles from Lutherville, MD)
- 2 days ago
- Columbia, MD (20 miles from Lutherville, MD)
- 2 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
In PersonHealth Insurance Specialist (Education, Outreach, & Customer Service)
- Centers for Medicare & Medicaid Services
- Woodlawn, MD (8 miles from Lutherville, MD)
- 2 days ago
- Woodlawn, MD (8 miles from Lutherville, MD)
- 2 days ago
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications (OC), Creative Services Group, Division of...
In PersonCustomer Service Representative
- U-Haul
- Woodlawn, MD (8 miles from Lutherville, MD)
- 2 days ago
- Woodlawn, MD (8 miles from Lutherville, MD)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Support Representative
- Carter Machinery Company, Incorporated
- Baltimore, MD (9 miles from Lutherville, MD)
- 3 days ago
- Baltimore, MD (9 miles from Lutherville, MD)
- 3 days ago
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Customer Support Representative. The Customer...
In PersonCustomer Service Specialist - Now Hiring
- Randstad
- Jessup, MD (21 miles from Lutherville, MD)
- 3 days ago
- Jessup, MD (21 miles from Lutherville, MD)
- 3 days ago
Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...
In PersonPart-Time Customer Service Agent - BWI Airport
- PrimeFlight
- Baltimore, MD (9 miles from Lutherville, MD)
- 5 days ago
- Baltimore, MD (9 miles from Lutherville, MD)
- 5 days ago
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a...
In Person Part TimeCustomer Service Representative
- Crown Holdings Inc
- Belcamp, MD (21 miles from Lutherville, MD)
- 5 days ago
- Belcamp, MD (21 miles from Lutherville, MD)
- 5 days ago
Job Description: Duties And Responsibilities: Reporting directly to the National Sales Manager, the Customer Service Representative responsibilities would include, but not be limited to, the following...
In PersonDemographic Data for Lutherville, MD
Moving to Lutherville, MD? Find some basic demographic data about Lutherville, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lutherville, MD
Highest Education Level
Customer Service Representatives in Lutherville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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