Customer Service Representative Jobs in Hollywood, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 19 Jobs

Customer Support Representative

  • Carter Machinery Company, Incorporated
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 3 days ago
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 3 days ago

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Customer Support Representative. The Customer...

In Person

Customer Service Representative

  • U-Haul
  • Lexington Park, MD (10 miles from Hollywood, MD)
  • 4 days ago
  • Lexington Park, MD (10 miles from Hollywood, MD)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Customer Service Rep(06066) - 23415 Three Notch Road, Unit 1109

  • Domino's
  • California, MD (4 miles from Hollywood, MD)
  • 6 days ago
  • California, MD (4 miles from Hollywood, MD)
  • 6 days ago

You'll love the buzz of friendly competition.There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs)....

In Person

Customer Service Associate

  • Wawa, Inc.
  • Mechanicsville, MD (8 miles from Hollywood, MD)
  • 10 days ago
  • Mechanicsville, MD (8 miles from Hollywood, MD)
  • 10 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

In Person

Customer Service Representative

  • Liberty Military Housing
  • Dahlgren, VA (24 miles from Hollywood, MD)
  • 12 days ago
  • Dahlgren, VA (24 miles from Hollywood, MD)
  • 12 days ago

Responsibilities A Day in the Life of a Customer Service Representative: As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents...

In Person

Bilingual Japanese Customer Service Representative

  • CVS Health
  • California, MD (4 miles from Hollywood, MD)
  • 17 days ago
  • California, MD (4 miles from Hollywood, MD)
  • 17 days ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...

In Person

Client Service Associate

  • Shore United Bank
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 26 days ago
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 26 days ago

Shore United Bank is seeking a full-time Client Service Associate to join our team. The Client Service Associate is responsible for supporting client relationships and delivering high-quality...

In Person

Customer Service/Sales

  • Home Depot
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 30+ days ago
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Customer Service Representative - Leonardtown

  • WesBanco
  • Leonardtown, MD (6 miles from Hollywood, MD)
  • 30+ days ago
  • Leonardtown, MD (6 miles from Hollywood, MD)
  • 30+ days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

In Person

Customer Service Specialist

  • Orkin LLC
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 30+ days ago
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 30+ days ago

Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...

In Person

Medical Equipment Operations Customer Service (TEMP)

  • Rotech Healthcare Inc.
  • Prince Frederick, MD (11 miles from Hollywood, MD)
  • 45+ days ago
  • Prince Frederick, MD (11 miles from Hollywood, MD)
  • 45+ days ago

Rotech Healthcare Inc. is seeking a detail-oriented and patient-focused Customer Service Representative (Market Operations) to join our growing team....

In Person Temporary

Summer Customer Service Representative - Prince Frederick

  • WesBanco
  • Prince Frederick, MD (11 miles from Hollywood, MD)
  • 45+ days ago
  • Prince Frederick, MD (11 miles from Hollywood, MD)
  • 45+ days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

In Person

Customer Service Advisor 1 - California

  • WesBanco
  • California, MD (4 miles from Hollywood, MD)
  • 45+ days ago
  • California, MD (4 miles from Hollywood, MD)
  • 45+ days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

In Person

PT Customer Service Leader

  • Food Lion
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 60+ days ago
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 60+ days ago

Category/Area of Expertise: Retail Operations Job Requisition: 491763 Address: USA-MD-Waldorf-3200 Old Washington Road Store Code: Store 01184 Front End (7219496) Food Lion has been providing an...

In Person Part Time

Customer Service Rep(04690) - 21765 Great Mills Road

  • Domino's Pizza
  • Lexington Park, MD (10 miles from Hollywood, MD)
  • 60+ days ago
  • Lexington Park, MD (10 miles from Hollywood, MD)
  • 60+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Demographic Data for Hollywood, MD

Moving to Hollywood, MD? Find some basic demographic data about Hollywood, MD below.


Local
National
10,615
181
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hollywood, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hollywood, MD offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hollywood, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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