Customer Service Representative Jobs in Hollywood, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Member Service Representative (Full-Time) - Waldorf
- Waldorf, MD (24 miles from Hollywood, MD)
- 9 hours ago
- Waldorf, MD (24 miles from Hollywood, MD)
- 9 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Bilingual Customer Service Driver (Spanish)
- Lexington Park, MD (10 miles from Hollywood, MD)
- 1 day ago
- Lexington Park, MD (10 miles from Hollywood, MD)
- 1 day ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
- Waldorf, MD (24 miles from Hollywood, MD)
- 1 day ago
- Waldorf, MD (24 miles from Hollywood, MD)
- 1 day ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
- Charlotte Hall, MD (15 miles from Hollywood, MD)
- 2 days ago
- Charlotte Hall, MD (15 miles from Hollywood, MD)
- 2 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Customer Service Representative
- California, MD (4 miles from Hollywood, MD)
- 2 days ago
- California, MD (4 miles from Hollywood, MD)
- 2 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Rep(06081) - 21 Church St.
- Prince Frederick, MD (11 miles from Hollywood, MD)
- 3 days ago
- Prince Frederick, MD (11 miles from Hollywood, MD)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(06061) - 7861 Bayside Rd.
- Chesapeake Beach, MD (21 miles from Hollywood, MD)
- 5 days ago
- Chesapeake Beach, MD (21 miles from Hollywood, MD)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(06089) - 11739 HG Trueman Road, Suite E103
- Lusby, MD (7 miles from Hollywood, MD)
- 5 days ago
- Lusby, MD (7 miles from Hollywood, MD)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Part Time Customer Service Clerk
- California, MD (4 miles from Hollywood, MD)
- 8 days ago
- California, MD (4 miles from Hollywood, MD)
- 8 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Medical Equipment Customer Service Representative
- Prince Frederick, MD (11 miles from Hollywood, MD)
- 8 days ago
- Prince Frederick, MD (11 miles from Hollywood, MD)
- 8 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Sales & Customer Service Associate
- Waldorf, MD (24 miles from Hollywood, MD)
- 15 days ago
- Waldorf, MD (24 miles from Hollywood, MD)
- 15 days ago
Overview The Sales Associate at Massage Envy plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of contact, the...
Bilingual Customer Service Driver (Spanish)
- Lexington Park, MD (10 miles from Hollywood, MD)
- 17 days ago
- Lexington Park, MD (10 miles from Hollywood, MD)
- 17 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Representative
- Waldorf, MD (24 miles from Hollywood, MD)
- 20 days ago
- Waldorf, MD (24 miles from Hollywood, MD)
- 20 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service / Sales Associate / Device Repair Technician
- California, MD (4 miles from Hollywood, MD)
- 22 days ago
- California, MD (4 miles from Hollywood, MD)
- 22 days ago
Customer Service / Sales Associate / Device Repair Technician Batteries Plus in Prince Frederick, MD and California, MD are both actively seeking to hire an energetic and dependable Customer...
Customer Service Representative
- Mechanicsville, MD (8 miles from Hollywood, MD)
- 27 days ago
- Mechanicsville, MD (8 miles from Hollywood, MD)
- 27 days ago
Customer Service Representative 2.8 2.8 out of 5 stars Mechanicsville, MD Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...
Demographic Data for Hollywood, MD
Moving to Hollywood, MD? Find some basic demographic data about Hollywood, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hollywood, MD
Highest Education Level
Customer Service Representatives in Hollywood, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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