Customer Service Representative Jobs in Hagerstown, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (7 miles from Hagerstown, MD)
- 9 hours ago
- Fil-Tec, Inc.
- Smithsburg, MD (7 miles from Hagerstown, MD)
- 9 hours ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Retail Customer Service Associate
- Frederick, MD (23 miles from Hagerstown, MD)
- 1 hour ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 1 hour ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Registered Client Service Associate
- Frederick, MD (23 miles from Hagerstown, MD)
- 1 hour ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 1 hour ago
POSITION SUMMARY: Registered Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with...
Part Time Customer Service Delivery Driver Frederick
- Frederick, MD (23 miles from Hagerstown, MD)
- 1 day ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 1 day ago
Summary: Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Full Time Customer Service Delivery Driver Frederick, MD
- Frederick, MD (23 miles from Hagerstown, MD)
- 1 day ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 1 day ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Representative
- Frederick, MD (23 miles from Hagerstown, MD)
- 3 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Patient Accounts Customer Services Representative I
- Waynesboro, PA (13 miles from Hagerstown, MD)
- 5 days ago
- Waynesboro, PA (13 miles from Hagerstown, MD)
- 5 days ago
Patient Accounts Customer Services Representative I Location: WellSpan Health, Waynesboro, PA Schedule: Full Time General Summary Represents the System in a professional manner, using good customer...
Retail Customer Service Cashier
- Hagerstown, MD (3 miles from Hagerstown, MD)
- 6 days ago
- Hagerstown, MD (3 miles from Hagerstown, MD)
- 6 days ago
Req ID: 463936 Address: 14188 Perini Ave Hagerstown, MD, 21742 Benefits: * $15.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Pharmacy Customer Service Associate
- Frederick, MD (23 miles from Hagerstown, MD)
- 6 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Specialist DEA Export Operations
- Frederick, MD (23 miles from Hagerstown, MD)
- 7 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 7 days ago
Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality...
Transportation Specialist/Customer Service Representative - Shif
- Hagerstown, MD
- 7 days ago
- Hagerstown, MD
- 7 days ago
As a Transportation Specialist you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...
- Frederick, MD (23 miles from Hagerstown, MD)
- 8 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Under the general direction of the Vice President of Revenue Cycle and Clinical Support Services and the direct supervision of the Manager, Home Medical Equipment, manages the daily operations and...
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 12 days ago
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 12 days ago
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
Demographic Data for Hagerstown, MD
Moving to Hagerstown, MD? Find some basic demographic data about Hagerstown, MD below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hagerstown, MD
Highest Education Level
Customer Service Representatives in Hagerstown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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