Customer Service Representative Jobs in Hagerstown, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (7 miles from Hagerstown, MD)
- 13 days ago
- Fil-Tec, Inc.
- Smithsburg, MD (7 miles from Hagerstown, MD)
- 13 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Loss Prevention Customer Service Associate II
- Dulles, VA (21 miles from Hagerstown, MD)
- 10 hours ago
- Dulles, VA (21 miles from Hagerstown, MD)
- 10 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Veterinary Client Service Representative
- Frederick, MD (23 miles from Hagerstown, MD)
- 14 hours ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 14 hours ago
Answer and prioritize incoming phone calls Monitor client flow from check-in through discharge Provide excellent customer service to our referring veterinarians and their staff by assisting with their...
Full Time Customer Service Delivery Driver Frederick, MD
- Frederick, MD (23 miles from Hagerstown, MD)
- 14 hours ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 14 hours ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Rep(01339) - 502 Williamsport Pike
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 19 hours ago
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 19 hours ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
Customer Service Rep(04776) - 1515 Linclon Way E
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 19 hours ago
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 19 hours ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
Customer Service Rep(04683) - 17549 Virginia Ave
- Hagerstown, MD
- 19 hours ago
- Hagerstown, MD
- 19 hours ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
Customer Service Rep(04742) - 614 E. Main St
- Waynesboro, PA (13 miles from Hagerstown, MD)
- 23 hours ago
- Waynesboro, PA (13 miles from Hagerstown, MD)
- 23 hours ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(01353) - 8309 Martinsburg Pike
- Shepherdstown, WV (13 miles from Hagerstown, MD)
- 23 hours ago
- Shepherdstown, WV (13 miles from Hagerstown, MD)
- 23 hours ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Service Rep(01354) - 33 True Apple Way
- Inwood, WV (23 miles from Hagerstown, MD)
- 23 hours ago
- Inwood, WV (23 miles from Hagerstown, MD)
- 23 hours ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Service Rep(09356)-4 Tiger Way
- Boonsboro, MD (7 miles from Hagerstown, MD)
- 1 day ago
- Boonsboro, MD (7 miles from Hagerstown, MD)
- 1 day ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Account Representative
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 2 days ago
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Experience Specialist - PT
- Dulles, VA (21 miles from Hagerstown, MD)
- 2 days ago
- Dulles, VA (21 miles from Hagerstown, MD)
- 2 days ago
$18.20/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 3 days ago
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 3 days ago
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
Customer Experience Specialist - FT
- Dulles, VA (21 miles from Hagerstown, MD)
- 4 days ago
- Dulles, VA (21 miles from Hagerstown, MD)
- 4 days ago
$18.20/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
Demographic Data for Hagerstown, MD
Moving to Hagerstown, MD? Find some basic demographic data about Hagerstown, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hagerstown, MD
Highest Education Level
Customer Service Representatives in Hagerstown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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