Customer Service Representative Jobs in Dunkirk, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- NFP Corp
- Annapolis, MD (18 miles from Dunkirk, MD)
- 1 hour ago
- Annapolis, MD (18 miles from Dunkirk, MD)
- 1 hour ago
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and...
In PersonCustomer Service Agent With Graphic Design Expertise
- InstantCard
- Annapolis, MD (18 miles from Dunkirk, MD)
- 2 hours ago
- Annapolis, MD (18 miles from Dunkirk, MD)
- 2 hours ago
un customer service agent with graphic design expertise (Annapolis) InstantCard compensation: $65,000; health, dental, vision; 401k, PTO (22 to start in first year); bonus and other small perks...
HybridCustomer Service Representative at F1rst Residences
- JBG Smith
- Washington, DC (23 miles from Dunkirk, MD)
- 3 hours ago
- Washington, DC (23 miles from Dunkirk, MD)
- 3 hours ago
WHO WE ARE JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Alexandria, VA (22 miles from Dunkirk, MD)
- 6 hours ago
- Alexandria, VA (22 miles from Dunkirk, MD)
- 6 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.15 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Engineer VACO (VA ESOM)
- IT Concepts, Inc.
- Washington, DC (23 miles from Dunkirk, MD)
- 6 hours ago
- Washington, DC (23 miles from Dunkirk, MD)
- 6 hours ago
Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing...
In PersonCustomer Service Tech II (IT Support Technician)
- System One
- Washington, DC (23 miles from Dunkirk, MD)
- 8 hours ago
- Washington, DC (23 miles from Dunkirk, MD)
- 8 hours ago
Customer Service Tech II (IT Support Technician) Location: Washington, DC | Onsite Compensation: $28.54 Security Clearance: Ability to obtain and maintain SEC Public Trust Responsibilities Provide...
In PersonCustomer Service Tech II (IT Support Tech)
- System One
- Washington, DC (23 miles from Dunkirk, MD)
- 10 hours ago
- Washington, DC (23 miles from Dunkirk, MD)
- 10 hours ago
Customer Service Tech II (IT Support Technician) Location: Washington, DC | Onsite Compensation: $28.54 Security Clearance: Ability to obtain and maintain SEC Public Trust Responsibilities Provide...
In PersonManager, Claims Intake Customer Service
- Genworth Financial
- Washington, DC (23 miles from Dunkirk, MD)
- 18 hours ago
- Washington, DC (23 miles from Dunkirk, MD)
- 18 hours ago
The position carries full supervisory responsibilities, with the individual expected to effectively manage a team of non-exempt Customer Service Representatives (CSRs)....
Remote- VCA Animal Hospitals
- Edgewater, MD (14 miles from Dunkirk, MD)
- 1 day ago
- Edgewater, MD (14 miles from Dunkirk, MD)
- 1 day ago
VCA South Arundel Animal Hospital is located just south of Annapolis, MD. We have 6 doctors and a full staff that helps to make sure that the hospital runs efficiently. You will want to work with...
In Person- Serenity Mental Health Centers
- Alexandria, VA (22 miles from Dunkirk, MD)
- 2 days ago
- Alexandria, VA (22 miles from Dunkirk, MD)
- 2 days ago
Customer Care Specialist Employment Type : Full-Time Compensation: $25$30/hr + quarterly performance based bonuses. Make a Meaningful Impact At Serenity, we believe meaningful work comes from...
In Person- Wawa, Inc.
- Hyattsville, MD (21 miles from Dunkirk, MD)
- 2 days ago
- Hyattsville, MD (21 miles from Dunkirk, MD)
- 2 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Representative, Member Svc Call Center
- Rose International
- Hyattsville, MD (18 miles from Dunkirk, MD)
- 2 days ago
- Hyattsville, MD (18 miles from Dunkirk, MD)
- 2 days ago
Service Representative opportunity supporting healthcare members and providers Candidates must reside within 30 miles or approximately 1 hour of Hyattsville, MD 20785 Possible long-term opportunity...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Alexandria, VA (22 miles from Dunkirk, MD)
- 2 days ago
- Alexandria, VA (22 miles from Dunkirk, MD)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Support Representative
- Carter Machinery Company, Incorporated
- Waldorf, MD (14 miles from Dunkirk, MD)
- 3 days ago
- Waldorf, MD (14 miles from Dunkirk, MD)
- 3 days ago
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Customer Support Representative. The Customer...
In PersonCustomer Engagement Representative II
- MWI Veterinary Supply Company
- Washington, DC (23 miles from Dunkirk, MD)
- 4 days ago
- Washington, DC (23 miles from Dunkirk, MD)
- 4 days ago
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver...
In PersonDemographic Data for Dunkirk, MD
Moving to Dunkirk, MD? Find some basic demographic data about Dunkirk, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dunkirk, MD
Highest Education Level
Customer Service Representatives in Dunkirk, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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