Customer Service Representative Jobs in College Park, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (12 miles from College Park, MD)
- 4 hours ago
- Cherrydale Vet Clinic
- Arlington, VA (12 miles from College Park, MD)
- 4 hours ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Customer Service Specialist - TS/SCI with Poly
- Annapolis Junction, MD (11 miles from College Park, MD)
- 8 days ago
- Annapolis Junction, MD (11 miles from College Park, MD)
- 8 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None...
Customer Service Representative - Work From Home
- Springfield, VA (23 miles from College Park, MD)
- 1 hour ago
- Springfield, VA (23 miles from College Park, MD)
- 1 hour ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkBilingual Customer Service Specialist (Spanish)
- College Park, MD
- 8 hours ago
- College Park, MD
- 8 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Representative II, Customer Service Ops
- Annapolis, MD (20 miles from College Park, MD)
- 12 hours ago
- Annapolis, MD (20 miles from College Park, MD)
- 12 hours ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Bilingual Customer Service Rep -Call Center
- Beltsville, MD (2 miles from College Park, MD)
- 12 hours ago
- Beltsville, MD (2 miles from College Park, MD)
- 12 hours ago
Join our team and discover why we are a top veteran employer ( and Certified Great Place to Work ( Agile Decision Sciences is seeking a **Bilingual** **Customer Service Representative with call center...
Member Service Representative (Full-Time) - Gambrills
- Gambrills, MD (14 miles from College Park, MD)
- 12 hours ago
- Gambrills, MD (14 miles from College Park, MD)
- 12 hours ago
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...
Branch Member Service Representative I/II
- Pasadena, MD (23 miles from College Park, MD)
- 12 hours ago
- Pasadena, MD (23 miles from College Park, MD)
- 12 hours ago
$1000 Signing Bonus effective 1/20/2024 Note: All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO AND exceptionally low premiums for all other PPO...
Member Service Representative (Part-Time) - Gambrills
- Gambrills, MD (14 miles from College Park, MD)
- 12 hours ago
- Gambrills, MD (14 miles from College Park, MD)
- 12 hours ago
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...
- Annapolis, MD (20 miles from College Park, MD)
- 13 hours ago
- Annapolis, MD (20 miles from College Park, MD)
- 13 hours ago
At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....
Customer Service Representative - Inside Sales
- Hyattsville, MD (4 miles from College Park, MD)
- 16 hours ago
- Hyattsville, MD (4 miles from College Park, MD)
- 16 hours ago
As our Customer Service Representative - Inside Sales, you gain great satisfaction from helping our community with essential services....
Customer Service Representative
- McLean, VA (13 miles from College Park, MD)
- 16 hours ago
- McLean, VA (13 miles from College Park, MD)
- 16 hours ago
Customer Service Representative 3.9 3.9 out of 5 stars Virginia Job Title: Customer Service Representative Location (city, state): McLean, VA Industry: Administrative/Customer Support Pay: $18-$22/hour...
Insurance Customer Service Representative
- Arlington, VA (12 miles from College Park, MD)
- 16 hours ago
- Arlington, VA (12 miles from College Park, MD)
- 16 hours ago
Service Representative ARLINGTON, TX, US...
- Arlington, VA (12 miles from College Park, MD)
- 16 hours ago
- Arlington, VA (12 miles from College Park, MD)
- 16 hours ago
Customer Care Representative DCC Propane, LLC Arlington, WA, USA 12 hours ago Quick Job type Full-time Quick Job description The primary purpose of this position is to provide exemplary customer...
- Bowie, MD (7 miles from College Park, MD)
- 19 hours ago
- Bowie, MD (7 miles from College Park, MD)
- 19 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Demographic Data for College Park, MD
Moving to College Park, MD? Find some basic demographic data about College Park, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in College Park, MD
Highest Education Level
Customer Service Representatives in College Park, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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