Customer Service Representative Jobs in Clarksburg, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(06063) - 12962 Travilah Rd.
- Potomac, MD (16 miles from Clarksburg, MD)
- moments ago
- Potomac, MD (16 miles from Clarksburg, MD)
- moments ago
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Customer Service Advisor Float - Clarksburg
- Rockville, MD (14 miles from Clarksburg, MD)
- 1 hour ago
- Rockville, MD (14 miles from Clarksburg, MD)
- 1 hour ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Sales & Customer Service Associate - Full Time
- Rockville, MD (14 miles from Clarksburg, MD)
- 10 hours ago
- Rockville, MD (14 miles from Clarksburg, MD)
- 10 hours ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...
Customer Service Representative
- Sterling, VA (19 miles from Clarksburg, MD)
- 17 hours ago
- Sterling, VA (19 miles from Clarksburg, MD)
- 17 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Ashburn, VA (18 miles from Clarksburg, MD)
- 17 hours ago
- Ashburn, VA (18 miles from Clarksburg, MD)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Veterinary Client Service Representative
- Frederick, MD (13 miles from Clarksburg, MD)
- 20 hours ago
- Frederick, MD (13 miles from Clarksburg, MD)
- 20 hours ago
Answer and prioritize incoming phone calls Monitor client flow from check-in through discharge Provide excellent customer service to our referring veterinarians and their staff by assisting with their...
Full Time Customer Service Delivery Driver Frederick, MD
- Frederick, MD (13 miles from Clarksburg, MD)
- 20 hours ago
- Frederick, MD (13 miles from Clarksburg, MD)
- 20 hours ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Rep(06115) - 350 Fortune Terrace
- Rockville, MD (14 miles from Clarksburg, MD)
- 1 day ago
- Rockville, MD (14 miles from Clarksburg, MD)
- 1 day ago
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Customer Service Rep(06077) - 1213 Liberty Rd
- Eldersburg, MD (19 miles from Clarksburg, MD)
- 1 day ago
- Eldersburg, MD (19 miles from Clarksburg, MD)
- 1 day ago
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Customer Service Rep(06064) - 26437 Ridge Rd
- Damascus, MD (3 miles from Clarksburg, MD)
- 1 day ago
- Damascus, MD (3 miles from Clarksburg, MD)
- 1 day ago
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Customer Service Rep(06067) - 15530 Old Columbia Pike
- Burtonsville, MD (22 miles from Clarksburg, MD)
- 1 day ago
- Burtonsville, MD (22 miles from Clarksburg, MD)
- 1 day ago
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Eyewear Customer Service/Sales Advisor Part Time
- Reston, VA (21 miles from Clarksburg, MD)
- 2 days ago
- Reston, VA (21 miles from Clarksburg, MD)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Rep(06082) - 11717 Old National Pike
- New Market, MD (10 miles from Clarksburg, MD)
- 2 days ago
- New Market, MD (10 miles from Clarksburg, MD)
- 2 days ago
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Customer Service Representative
- Gaithersburg, MD (10 miles from Clarksburg, MD)
- 2 days ago
- Gaithersburg, MD (10 miles from Clarksburg, MD)
- 2 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Outside Sales Customer Service Representative
- Gaithersburg, MD (10 miles from Clarksburg, MD)
- 2 days ago
- Gaithersburg, MD (10 miles from Clarksburg, MD)
- 2 days ago
Position Summary: The primary function of the Outside Sales position is to be responsible for all sales activities from lead generation through close in an assigned territory. This person will...
Demographic Data for Clarksburg, MD
Moving to Clarksburg, MD? Find some basic demographic data about Clarksburg, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Clarksburg, MD
Highest Education Level
Customer Service Representatives in Clarksburg, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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