Customer Service Representative Jobs in Chevy Chase, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (5 miles from Chevy Chase, MD)
- 14 days ago
- Cherrydale Vet Clinic
- Arlington, VA (5 miles from Chevy Chase, MD)
- 14 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Customer Service Specialist - TS/SCI with Poly
- Annapolis Junction, MD (18 miles from Chevy Chase, MD)
- 8 days ago
- Annapolis Junction, MD (18 miles from Chevy Chase, MD)
- 8 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None...
- Upper Marlboro, MD (21 miles from Chevy Chase, MD)
- 10 hours ago
- Upper Marlboro, MD (21 miles from Chevy Chase, MD)
- 10 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Bilingual Customer Service Rep -Call Center
- Beltsville, MD (9 miles from Chevy Chase, MD)
- moments ago
- Beltsville, MD (9 miles from Chevy Chase, MD)
- moments ago
Join our team and discover why we are a top veteran employer ( and Certified Great Place to Work ( Agile Decision Sciences is seeking a **Bilingual** **Customer Service Representative with call center...
Member Service Representative (Full-Time) - Gambrills
- Gambrills, MD (22 miles from Chevy Chase, MD)
- moments ago
- Gambrills, MD (22 miles from Chevy Chase, MD)
- moments ago
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...
Member Service Representative (Part-Time) - Gambrills
- Gambrills, MD (22 miles from Chevy Chase, MD)
- moments ago
- Gambrills, MD (22 miles from Chevy Chase, MD)
- moments ago
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...
Customer Service Support Analyst NEW
- Chantilly, VA (21 miles from Chevy Chase, MD)
- 3 hours ago
- Chantilly, VA (21 miles from Chevy Chase, MD)
- 3 hours ago
Customer Service Support Analyst QinetiQ US View Employer's ProfileFOLLOW EMPLOYER Today Top Secret/SCI Unspecified Unspecified Business - Support Chantilly, VA (ON-SITE/OFFICE) Company Overview...
Customer Service Representative - Inside Sales
- Hyattsville, MD (8 miles from Chevy Chase, MD)
- 4 hours ago
- Hyattsville, MD (8 miles from Chevy Chase, MD)
- 4 hours ago
As our Customer Service Representative - Inside Sales, you gain great satisfaction from helping our community with essential services....
Customer Service Representative
- McLean, VA (5 miles from Chevy Chase, MD)
- 4 hours ago
- McLean, VA (5 miles from Chevy Chase, MD)
- 4 hours ago
Customer Service Representative 3.9 3.9 out of 5 stars Virginia Job Title: Customer Service Representative Location (city, state): McLean, VA Industry: Administrative/Customer Support Pay: $18-$22/hour...
Insurance Customer Service Representative
- Arlington, VA (6 miles from Chevy Chase, MD)
- 4 hours ago
- Arlington, VA (6 miles from Chevy Chase, MD)
- 4 hours ago
Service Representative ARLINGTON, TX, US...
- Arlington, VA (6 miles from Chevy Chase, MD)
- 4 hours ago
- Arlington, VA (6 miles from Chevy Chase, MD)
- 4 hours ago
Customer Care Representative DCC Propane, LLC Arlington, WA, USA 12 hours ago Quick Job type Full-time Quick Job description The primary purpose of this position is to provide exemplary customer...
Body Shop Customer Service Receptionist
- Clarksville, MD (16 miles from Chevy Chase, MD)
- 7 hours ago
- Clarksville, MD (16 miles from Chevy Chase, MD)
- 7 hours ago
Company Contact Information: Antwerpen Nissan Clarksville 12451 Auto Dr. Clarksville, MD. 21029 Contact: Shelby Selby ... Body Shop Receptionist: Full Time Job Summary: The Receptionist / Cashier...
Retail Customer Service Associate
- Oxon Hill, MD (13 miles from Chevy Chase, MD)
- 7 hours ago
- Oxon Hill, MD (13 miles from Chevy Chase, MD)
- 7 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Savers / Value Village Careers - Customer Service Associate
- Alexandria, VA (11 miles from Chevy Chase, MD)
- 8 hours ago
- Alexandria, VA (11 miles from Chevy Chase, MD)
- 8 hours ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
Admin Customer Care Representative
- Hyattsville, MD (8 miles from Chevy Chase, MD)
- 8 hours ago
- Hyattsville, MD (8 miles from Chevy Chase, MD)
- 8 hours ago
Qualifications: High School or equivalent Associate's or Bachelor's Degree Add, Prior call center experience preferred #LI-ES1 At Ahold Delhaize USA, we provide services to one of the largest portfolios...
Demographic Data for Chevy Chase, MD
Moving to Chevy Chase, MD? Find some basic demographic data about Chevy Chase, MD below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Chevy Chase, MD
Highest Education Level
Customer Service Representatives in Chevy Chase, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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