Customer Service Representative Jobs in Cambridge, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Driver (Spanish)
- Lexington Park, MD (24 miles from Cambridge, MD)
- 2 days ago
- Lexington Park, MD (24 miles from Cambridge, MD)
- 2 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Team Member - Cambridge, MD (MD0604)
- Cambridge, MD
- 4 days ago
- Cambridge, MD
- 4 days ago
Job Details Job Location : Cambridge, MD Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Rep(06089) - 11739 HG Trueman Road, Suite E103
- Lusby, MD (19 miles from Cambridge, MD)
- 6 days ago
- Lusby, MD (19 miles from Cambridge, MD)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Federalsburg, MD (23 miles from Cambridge, MD)
- 12 days ago
- Federalsburg, MD (23 miles from Cambridge, MD)
- 12 days ago
JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of...
- Easton, MD (22 miles from Cambridge, MD)
- 12 days ago
- Easton, MD (22 miles from Cambridge, MD)
- 12 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Bilingual Customer Service Driver (Spanish)
- Lexington Park, MD (24 miles from Cambridge, MD)
- 19 days ago
- Lexington Park, MD (24 miles from Cambridge, MD)
- 19 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Support Specialist / Cashier / Receptionist - F/T - Easton Honda Kia
- Easton, MD (22 miles from Cambridge, MD)
- 24 days ago
- Easton, MD (22 miles from Cambridge, MD)
- 24 days ago
Income Ranges from $15 to $19 per hour. Address: 6646 Ocean Gateway Service Road, Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions. Customer Support Specialist - Full Time...
Customer Support Specialist / Cashier / Receptionist - P/T - Easton Ford
- Easton, MD (22 miles from Cambridge, MD)
- 24 days ago
- Easton, MD (22 miles from Cambridge, MD)
- 24 days ago
Income Ranges from $15 to $19 per hour. Address: 9617 Ocean Gateway, Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions. Customer Support Specialist - Part Time Automotive...
Customer Service Rep(04668) - 411 E Dover St
- Easton, MD (22 miles from Cambridge, MD)
- 29 days ago
- Easton, MD (22 miles from Cambridge, MD)
- 29 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Category/Area of Expertise: Retail Operations Job Requisition: 418596 Address: USA-MD-Cambridge-6 Washington Street Store Code: Store 01158 Front End (7219048) Food Lion has been providing an...
- Federalsburg, MD (23 miles from Cambridge, MD)
- 60+ days ago
- Federalsburg, MD (23 miles from Cambridge, MD)
- 60+ days ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
Customer Service Rep(04690) - 21765 Great Mills Road
- Lexington Park, MD (24 miles from Cambridge, MD)
- 90+ days ago
- Lexington Park, MD (24 miles from Cambridge, MD)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04681) - 2753 DORCHESTER SQUARE
- Cambridge, MD
- 90+ days ago
- Cambridge, MD
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Cambridge, MD
Moving to Cambridge, MD? Find some basic demographic data about Cambridge, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cambridge, MD
Highest Education Level
Customer Service Representatives in Cambridge, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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