Customer Service Representative Jobs in California, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(06081) - 21 Church St.
- Prince Frederick, MD (15 miles from California, MD)
- 2 hours ago
- Prince Frederick, MD (15 miles from California, MD)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(06089) - 11739 HG Trueman Road, Suite E103
- Lusby, MD (7 miles from California, MD)
- 2 days ago
- Lusby, MD (7 miles from California, MD)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Medical Equipment Customer Service Representative
- Prince Frederick, MD (15 miles from California, MD)
- 5 days ago
- Prince Frederick, MD (15 miles from California, MD)
- 5 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Pharmacy Customer Service Associate
- Callao, VA (24 miles from California, MD)
- 10 days ago
- Callao, VA (24 miles from California, MD)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Driver (Spanish)
- Lexington Park, MD (6 miles from California, MD)
- 14 days ago
- Lexington Park, MD (6 miles from California, MD)
- 14 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
- Lexington Park, MD (6 miles from California, MD)
- 15 days ago
- Lexington Park, MD (6 miles from California, MD)
- 15 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Associate- Overnight Shift
- Lexington Park, MD (6 miles from California, MD)
- 15 days ago
- Lexington Park, MD (6 miles from California, MD)
- 15 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
- Lexington Park, MD (6 miles from California, MD)
- 15 days ago
- Lexington Park, MD (6 miles from California, MD)
- 15 days ago
The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...
Customer Service Representative
- Leonardtown, MD (5 miles from California, MD)
- 15 days ago
- Leonardtown, MD (5 miles from California, MD)
- 15 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service / Sales Associate / Device Repair Technician
- California, MD
- 19 days ago
- California, MD
- 19 days ago
Customer Service / Sales Associate / Device Repair Technician Batteries Plus in Prince Frederick, MD and California, MD are both actively seeking to hire an energetic and dependable Customer...
Customer Service Representative
- Mechanicsville, MD (12 miles from California, MD)
- 24 days ago
- Mechanicsville, MD (12 miles from California, MD)
- 24 days ago
Customer Service Representative 2.8 2.8 out of 5 stars Mechanicsville, MD Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...
Customer Service Rep(06066) - 23415 Three Notch Road, Unit 1109
- California, MD
- 29 days ago
- California, MD
- 29 days ago
You'll love the buzz of friendly competition.There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs)....
- Charlotte Hall, MD (19 miles from California, MD)
- 45+ days ago
- Charlotte Hall, MD (19 miles from California, MD)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 431748 Address: USA-MD-Charlotte Hall-30290 Mt Wolf Rd Store Code: Store 01319 Front End (7221475) Food Lion has been providing an...
- Charlotte Hall, MD (19 miles from California, MD)
- 45+ days ago
- Charlotte Hall, MD (19 miles from California, MD)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 431749 Address: USA-MD-Charlotte Hall-30290 Mt Wolf Rd Store Code: Store 01319 Front End (7221475) Food Lion has been providing an...
Demographic Data for California, MD
Moving to California, MD? Find some basic demographic data about California, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in California, MD
Highest Education Level
Customer Service Representatives in California, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »