Customer Service Representative Jobs in California, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Coordinator
- Charlotte Hall, MD (19 miles from California, MD)
- 14 hours ago
- Charlotte Hall, MD (19 miles from California, MD)
- 14 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Pharmacy Customer Service Associate
- Callao, VA (24 miles from California, MD)
- 2 days ago
- Callao, VA (24 miles from California, MD)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time Assistant Customer Service Manager DLT
- California, MD
- 5 days ago
- California, MD
- 5 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Charlotte Hall, MD (19 miles from California, MD)
- 7 days ago
- Charlotte Hall, MD (19 miles from California, MD)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service / Sales Associate / Device Repair Technician
- California, MD
- 10 days ago
- California, MD
- 10 days ago
Customer Service / Sales Associate / Device Repair Technician Batteries Plus in Prince Frederick, MD and California, MD are both actively seeking to hire an energetic and dependable Customer...
- Hollywood, MD (4 miles from California, MD)
- 12 days ago
- Hollywood, MD (4 miles from California, MD)
- 12 days ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
First Things First - What We Can Offer You Responsible Time Off Comprehensive medical, dental, vision package with 100% employer paid options 401k/Retirement Plan with 6% employer match Generous...
- Charlotte Hall, MD (19 miles from California, MD)
- 17 days ago
- Charlotte Hall, MD (19 miles from California, MD)
- 17 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Bilingual Customer Service Driver (Spanish)
- Lexington Park, MD (6 miles from California, MD)
- 22 days ago
- Lexington Park, MD (6 miles from California, MD)
- 22 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Rep(04690) - 21765 Great Mills Road
- Lexington Park, MD (6 miles from California, MD)
- 30+ days ago
- Lexington Park, MD (6 miles from California, MD)
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Hollywood, MD (4 miles from California, MD)
- 60+ days ago
- Hollywood, MD (4 miles from California, MD)
- 60+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Summer Customer Service Representative - Prince Frederick
- Prince Frederick, MD (15 miles from California, MD)
- 60+ days ago
- Prince Frederick, MD (15 miles from California, MD)
- 60+ days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Imagine how your ideas and expertise in customer service can change a patient's life. At Edwards Lifesciences, our customer service teams are dedicated to providing thoughtful care and meaningful...
Demographic Data for California, MD
Moving to California, MD? Find some basic demographic data about California, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in California, MD
Highest Education Level
Customer Service Representatives in California, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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