Customer Service Representative Jobs in Beltsville, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (14 miles from Beltsville, MD)
- 11 days ago
- Cherrydale Vet Clinic
- Arlington, VA (14 miles from Beltsville, MD)
- 11 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Bilingual Customer Service Specialist (Spanish)
- Clarksville, MD (11 miles from Beltsville, MD)
- 28 days ago
- Clarksville, MD (11 miles from Beltsville, MD)
- 28 days ago
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and...
Operations/Customer Service Delivery Manager
- Bethesda, MD (11 miles from Beltsville, MD)
- 30+ days ago
- Bethesda, MD (11 miles from Beltsville, MD)
- 30+ days ago
GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position....
- Rockville, MD (13 miles from Beltsville, MD)
- moments ago
- Rockville, MD (13 miles from Beltsville, MD)
- moments ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Store Customer Service Specialist
- Edgewater, MD (20 miles from Beltsville, MD)
- moments ago
- Edgewater, MD (20 miles from Beltsville, MD)
- moments ago
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and...
Customer Service Associate - Temporary
- Silver Spring, MD (5 miles from Beltsville, MD)
- moments ago
- Silver Spring, MD (5 miles from Beltsville, MD)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Clinical Customer Service Representative - Inpatient Rehabilitation
- Baltimore, MD (23 miles from Beltsville, MD)
- 5 hours ago
- Baltimore, MD (23 miles from Beltsville, MD)
- 5 hours ago
Clinical Customer Service Associate Part Time Rotating shift 24 hours The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors...
Clinical Customer Service Rep - Ortho Trauma Surgery
- Baltimore, MD (23 miles from Beltsville, MD)
- 5 hours ago
- Baltimore, MD (23 miles from Beltsville, MD)
- 5 hours ago
The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors and members of the health care team....
Branch Member Service Representative
- McLean, VA (15 miles from Beltsville, MD)
- 7 hours ago
- McLean, VA (15 miles from Beltsville, MD)
- 7 hours ago
Overview The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of...
Customer Service Representative - Onsite
- Washington, DC (11 miles from Beltsville, MD)
- 9 hours ago
- Washington, DC (11 miles from Beltsville, MD)
- 9 hours ago
Overview The Squires Group seeking a highly motivated and detail-oriented Customer Service Representative to provide front-line support to utility customers through in-person, phone, and email interactions...
Member Service Representative (Full-Time) - USAG Fort Meade
- Fort Meade, MD (8 miles from Beltsville, MD)
- 10 hours ago
- Fort Meade, MD (8 miles from Beltsville, MD)
- 10 hours ago
Member Service Representative (Full-Time) - USAG Fort Meade Fort Meade, MD, United States (On-site) Job Description To provide members and prospective members the full range of products and...
- Washington, DC (11 miles from Beltsville, MD)
- 10 hours ago
- Washington, DC (11 miles from Beltsville, MD)
- 10 hours ago
Banfield Pet Hospital Client Service Coordinator - WA Effective: 1/1/2025 SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the...
Lead Director, Meritain Customer Service
- Annapolis, MD (19 miles from Beltsville, MD)
- 10 hours ago
- Annapolis, MD (19 miles from Beltsville, MD)
- 10 hours ago
center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency. 5 + years' management and leadership...
Medical Customer Service/Medical Historian
- Riverdale Park, MD (5 miles from Beltsville, MD)
- 11 hours ago
- Riverdale Park, MD (5 miles from Beltsville, MD)
- 11 hours ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Customer Service Representative
- Baltimore, MD (23 miles from Beltsville, MD)
- 13 hours ago
- Baltimore, MD (23 miles from Beltsville, MD)
- 13 hours ago
Service Coordinator Curtis Power Solutions Baltimore, MD Compensation contingent on experience and skill level beginning at $50,000+ Curtis Power Solutions, a subsidiary of Indel Power Group, has...
Demographic Data for Beltsville, MD
Moving to Beltsville, MD? Find some basic demographic data about Beltsville, MD below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Beltsville, MD
Highest Education Level
Customer Service Representatives in Beltsville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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