Customer Service Representative Jobs in Bel Air, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Baltimore, MD (22 miles from Bel Air, MD)
- 14 hours ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 14 hours ago
Serve as a point of contact for customer inquiries, order updates, and product information -Facilitate customer and visitor check-in ensuring a smooth and professional arrival experience...
In PersonCustomer Service Representative
- Leggett & Platt, Incorporated
- Havre de Grace, MD (10 miles from Bel Air, MD)
- 1 day ago
- Havre de Grace, MD (10 miles from Bel Air, MD)
- 1 day ago
Learn more about Bedding Components: L&P Bedding Group Job Title: Customer Service Representative Position Classification: Non-Exempt - Hourly Job Summary: The Customer Service Representative interacts...
In PersonCustomer Service Exit Booth Agent
- National Car Alamo
- Baltimore, MD (22 miles from Bel Air, MD)
- 1 day ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 1 day ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In Person- ASR Group
- Baltimore, MD (22 miles from Bel Air, MD)
- 1 day ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 1 day ago
The ASR Group family of companies make up the worlds largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener...
In PersonHealth Insurance Specialist (Education, Outreach, & Customer Service)
- Centers for Medicare & Medicaid Services
- Woodlawn, MD (24 miles from Bel Air, MD)
- 2 days ago
- Woodlawn, MD (24 miles from Bel Air, MD)
- 2 days ago
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications (OC), Creative Services Group, Division of...
In PersonCustomer Service Representative
- U-Haul
- Woodlawn, MD (24 miles from Bel Air, MD)
- 2 days ago
- Woodlawn, MD (24 miles from Bel Air, MD)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Support Representative
- Carter Machinery Company, Incorporated
- Baltimore, MD (22 miles from Bel Air, MD)
- 3 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 3 days ago
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Customer Support Representative. The Customer...
In PersonPart-Time Customer Service Agent - BWI Airport
- PrimeFlight
- Baltimore, MD (22 miles from Bel Air, MD)
- 5 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 5 days ago
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a...
In Person Part TimeCustomer Service Representative
- Crown Holdings Inc
- Belcamp, MD (7 miles from Bel Air, MD)
- 5 days ago
- Belcamp, MD (7 miles from Bel Air, MD)
- 5 days ago
Job Description: Duties And Responsibilities: Reporting directly to the National Sales Manager, the Customer Service Representative responsibilities would include, but not be limited to, the following...
In PersonCLINICAL CUSTOMER SERVICE REP- Nelson 4 Nursing (Eve 40)
- Johns Hopkins Medicine
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors and members of the health care team....
In PersonClinical Customer Service Rep - Oncology 4AB
- Johns Hopkins Medicine
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
Clinical Customer Service Rep - Oncology 4AB Full Time - Night Shift - 40 hours The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families...
In Person- Constellation Energy Generation, LLC.
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
PREFERRED QUALIFICATIONS Call center experience strongly preferred Undergraduate degree in economics, finance, engineering, business administration or equivalent experience...
In PersonCLINICAL CUSTOMER SERVICE REP- NeoNatal ICU NICU (Rot 32)
- Johns Hopkins Medicine
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors and members of the health care team....
In PersonCustomer Service - Winners Circle Staff
- Dave & Buster's Management Corporation, Inc.
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs....
In PersonStore HUB Customer Service (Part Time)
- USA GPC Genuine Parts Company
- Aberdeen Proving Ground, MD (12 miles from Bel Air, MD)
- 6 days ago
- Aberdeen Proving Ground, MD (12 miles from Bel Air, MD)
- 6 days ago
APAR Admin NAPA Chicago Distribution Center is excited to offer this unique NAPA vendor managed inventory opportunity in partnership with the Chicago Transit Authority (CTA). The Role: The APAR...
In Person Part TimeDemographic Data for Bel Air, MD
Moving to Bel Air, MD? Find some basic demographic data about Bel Air, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bel Air, MD
Highest Education Level
Customer Service Representatives in Bel Air, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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