Customer Service Representative Jobs in Bel Air, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 80 Jobs

Customer Service Representative

  • Baltimore, MD (22 miles from Bel Air, MD)
  • 4 hours ago
  • Baltimore, MD (22 miles from Bel Air, MD)
  • 4 hours ago

Service Coordinator Curtis Power Solutions Baltimore, MD Compensation contingent on experience and skill level beginning at $50,000+ Curtis Power Solutions, a subsidiary of Indel Power Group, has...

Clinical Customer Service Rep - Cardiac Surgery Stepdown

  • Baltimore, MD (22 miles from Bel Air, MD)
  • 14 hours ago
  • Baltimore, MD (22 miles from Bel Air, MD)
  • 14 hours ago

Employee and Dependent Tuition Assistance Career growth and development Affordable and comprehensive benefits package Position Summary: The Clinical Customer Service Representative enhances service...

Customer Service Representative

  • Hunt Valley, MD (16 miles from Bel Air, MD)
  • 1 day ago
  • Hunt Valley, MD (16 miles from Bel Air, MD)
  • 1 day ago

Overview Element has an opportunity for an Application Sales Engineer. In this role you will be responsible for conversion of more complex requests for quotes (RFQ's) to high quality bids and...

Client Services Representative -Commercial Accounts

  • Belcamp, MD (7 miles from Bel Air, MD)
  • 2 days ago
  • Belcamp, MD (7 miles from Bel Air, MD)
  • 2 days ago

Job Details Job Title: Client Services Representative -Commercial Accounts Salary: $17-$19/hr Location: Belcamp, MD Apply Now Job Description New Hire Signing Bonus after 120 Days!!! Immediate...

Customer Service Representative

  • Highlandtown, MD (20 miles from Bel Air, MD)
  • 2 days ago
  • Highlandtown, MD (20 miles from Bel Air, MD)
  • 2 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative

  • Baltimore, MD (22 miles from Bel Air, MD)
  • 2 days ago
  • Baltimore, MD (22 miles from Bel Air, MD)
  • 2 days ago

Belts Logistics Services in business over 165 years has an immediate opening for a Customer Service Representative with experience using RF scanners, label printers and must have great muti-tasking...

Deli Customer Service

  • Owings Mills, MD (24 miles from Bel Air, MD)
  • 2 days ago
  • Owings Mills, MD (24 miles from Bel Air, MD)
  • 2 days ago

Location: 10100 Reisterstown Rd Owings Mills, MD 21117 Availability Requirement for this role: Afternoon, Evening (including weekends).Shifts end as late as 9pm Age Requirement: Must be 18 years...

Delivery Station Customer Service Associate

  • Edgewood, MD (7 miles from Bel Air, MD)
  • 2 days ago
  • Edgewood, MD (7 miles from Bel Air, MD)
  • 2 days ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Retail Loss Prevention Customer Service Associate II

  • Cockeysville, MD (16 miles from Bel Air, MD)
  • 3 days ago
  • Cockeysville, MD (16 miles from Bel Air, MD)
  • 3 days ago

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Sub Shop Customer Service

  • Owings Mills, MD (24 miles from Bel Air, MD)
  • 3 days ago
  • Owings Mills, MD (24 miles from Bel Air, MD)
  • 3 days ago

Location: 10100 Reisterstown Rd Owings Mills, MD 21117 Availability Requirement for this role: Morning, afternoon, evening (includes weekends).Shifts start as early as 5am Age Requirement: Must be...

CLUB Customer Service Outfitter Part-Time

  • Baltimore, MD (22 miles from Bel Air, MD)
  • 4 days ago
  • Baltimore, MD (22 miles from Bel Air, MD)
  • 4 days ago

Pay Range: $16.00 - $21.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...

Customer Service Specialist- Order Management Specialist

  • Baltimore, MD (22 miles from Bel Air, MD)
  • 5 days ago
  • Baltimore, MD (22 miles from Bel Air, MD)
  • 5 days ago

Customer Service Specialist- Order Management Specialist Requisition ID: 43267 Job Location(s): Baltimore, MD, US Mexico City, MX Employment Type: Full Time Segment: Danfoss Climate Solutions...

Customer Service Operations Associate

  • Baltimore, MD (22 miles from Bel Air, MD)
  • 6 days ago
  • Baltimore, MD (22 miles from Bel Air, MD)
  • 6 days ago

The Customer Service Operations Associate-Filing Manager is a member of the Account Services Department within CT's Business Licensing Team. CSOA is primarily responsible for preparing and...

Inside Sales Associate

  • Baltimore, MD (22 miles from Bel Air, MD)
  • 6 days ago
  • Baltimore, MD (22 miles from Bel Air, MD)
  • 6 days ago

Previous food service distribution Inside Sales/Customer Service and/or call center experience preferred....

Customer Care Representative

  • Baltimore, MD (22 miles from Bel Air, MD)
  • 7 days ago
  • Baltimore, MD (22 miles from Bel Air, MD)
  • 7 days ago

Overview This position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of...

Demographic Data for Bel Air, MD

Moving to Bel Air, MD? Find some basic demographic data about Bel Air, MD below.


Local
National
68,795
1,812
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bel Air, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bel Air, MD offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bel Air, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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