Customer Service Representative Jobs in Westbrook, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Agent 1 (Hybrid, Part Time)
- Brunswick, ME (23 miles from Westbrook, ME)
- 2 hours ago
- Brunswick, ME (23 miles from Westbrook, ME)
- 2 hours ago
Provides mentoring, training, and development to other Customer Service Representatives as needed. SUPERVISORY RESPONSIBILITY: No supervisory responsibility....
- Cumberland, ME (8 miles from Westbrook, ME)
- 10 hours ago
- Cumberland, ME (8 miles from Westbrook, ME)
- 10 hours ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
Customer Service Rep/Pizza Maker - (Portland) - Starting at $15 per hour. Job in Westbrook Gr8Jobs
- Westbrook, ME
- 10 hours ago
- Westbrook, ME
- 10 hours ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
Customer Service Gate Agent (Part-Time)
- Portland, ME (5 miles from Westbrook, ME)
- 16 hours ago
- Portland, ME (5 miles from Westbrook, ME)
- 16 hours ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
- Portland, ME (5 miles from Westbrook, ME)
- 1 day ago
- Portland, ME (5 miles from Westbrook, ME)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 430125 Address: USA-VT-Milton-259 Us Route 7 South Store Code: Store 08274 Front End (5151692) Hannaford Supermarkets started out as...
Customer Service Team Member - Part Time Seasonal
- Portland, ME (5 miles from Westbrook, ME)
- 1 day ago
- Portland, ME (5 miles from Westbrook, ME)
- 1 day ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Bilingual Customer Service Specialist (Spanish)
- South Portland, ME (5 miles from Westbrook, ME)
- 4 days ago
- South Portland, ME (5 miles from Westbrook, ME)
- 4 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Test Center Administrator
- Portland, ME (5 miles from Westbrook, ME)
- 4 days ago
- Portland, ME (5 miles from Westbrook, ME)
- 4 days ago
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: South Portland, ME TEST CENTER ADDRESS: 311 Darling Ave,...
Customer Service Representative
- Portland, ME (5 miles from Westbrook, ME)
- 5 days ago
- Portland, ME (5 miles from Westbrook, ME)
- 5 days ago
The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach...
Switchboard - Customer Service
- Portland, ME (5 miles from Westbrook, ME)
- 5 days ago
- Portland, ME (5 miles from Westbrook, ME)
- 5 days ago
Part time benefited position The location of this position will be a combination of working at Brighten Medical Center, Portland and Maine Medical Center, Portland. Schedule: Switchboard at...
- Kennebunk, ME (23 miles from Westbrook, ME)
- 7 days ago
- Kennebunk, ME (23 miles from Westbrook, ME)
- 7 days ago
FUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers...
Sales Consultant - Customer Service
- South Portland, ME (5 miles from Westbrook, ME)
- 8 days ago
- South Portland, ME (5 miles from Westbrook, ME)
- 8 days ago
6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Admin Customer Care Representative
- Scarborough, ME (8 miles from Westbrook, ME)
- 8 days ago
- Scarborough, ME (8 miles from Westbrook, ME)
- 8 days ago
Qualifications: High School or equivalent Associate's or Bachelor's Degree Add, Prior call center experience preferred At Ahold Delhaize USA, we provide services to one of the largest portfolios of...
Customer Service - Whole Foods
- Portland, ME (5 miles from Westbrook, ME)
- 9 days ago
- Portland, ME (5 miles from Westbrook, ME)
- 9 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Demographic Data for Westbrook, ME
Moving to Westbrook, ME? Find some basic demographic data about Westbrook, ME below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Westbrook, ME
Highest Education Level
Customer Service Representatives in Westbrook, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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